Sales Production Associate - Warsaw - FT
About The Position
The Sales Production Associate receives, sorts, prices, tags, and stocks donations to keep items moving efficiently from the drive-thru to the sales floor. The role supports the smooth operation of a fast-paced retail environment and embodies Goodwill’s mission to “Empower people to achieve their most abundant life,” while upholding its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. The position reports to the Store Manager, who evaluates performance annually. It is a full-time, day-shift role at the Warsaw store in Warsaw, Indiana.
Requirements
- Authorized to work in the United States.
- Flexible availability.
- Excellent customer service skills, including the ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, with patience and professionalism in interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items.
- Ability to learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, proper lifting techniques, hazard awareness, and workplace safety procedures.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills.
- Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and move the head and neck in twisting or static positions while looking up or down.
- Ability to lift or move up to 50 pounds and move filled boxes, barrels, and Z racks weighing no more than 50 pounds.
- Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
Responsibilities
- Greet customers warmly, provide excellent customer service, and promptly address inquiries.
- Track and count inventory, restock the sales floor, and report discrepancies to management.
- Keep the stockroom and back-end inventory organized for easy access.
- Process purchases using the POS system and accurately handle cash, credit, and debit transactions.
- Monitor the cash drawer and assist with end-of-day cash balancing and deposits.
- Follow Kaizen standards by seeking ways to improve efficiency, organization, and workflow.
- Work with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive team environment.
- Perform other duties as assigned by the supervisor.
- Receive, sort, inspect, price, tag, and stock donated items.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
