Sales Production Associate - Concord - FT
About The Position
The Sales Production Associate receives, sorts, prices, tags, and stocks donations to support the flow of merchandise from the drive-thru to the sales floor and the smooth operation of a fast-paced retail environment. The role supports store operations, customer service, inventory organization, and continuous improvement. It embodies Goodwill’s mission to “Empower people to achieve their most abundant life” and upholds the company core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. The position reports to the Store Manager, who evaluates performance annually. The role is full-time, day shift, based at the Concord store in Elkhart, Indiana, with an hourly salary range listed as $11.00.
Requirements
- Authorized to work in the United States.
- Flexible availability.
- Excellent customer service skills and ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, with patience and professionalism in interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items, including following quality, categorization, and store guidelines.
- Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills.
- Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions and look up and/or down.
- Ability to lift and/or move up to 50 pounds and move filled boxes, barrels, and Z racks weighing no more than 50 pounds.
- Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
Responsibilities
- Receive, sort, price, tag, and stock donated items.
- Greet customers warmly, provide excellent customer service, and promptly address inquiries.
- Track inventory levels, perform regular counts, restock merchandise, and report discrepancies to management.
- Keep the stockroom and back-end inventory organized and accessible.
- Accurately process purchases through the POS system and handle cash, credit, and debit transactions.
- Monitor the cash drawer for discrepancies and assist with end-of-day cash balancing and deposits.
- Apply Kaizen standards by seeking improvements to efficiency, organization, and workflow.
- Collaborate with team members and supervisors, adapt to changing priorities, and contribute to a positive team-oriented environment.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
