SALES/PRODUCTION ASSOCIATE

Goodwill Industries Knoxville•Knoxville, TN

3d•$0 - $14•Onsite

About The Position

Goodwill Industries--Knoxville, Inc. is hiring a full-time, regular, non-exempt Sales/Production Associate for its retail store at Kingston Pike. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning. The listed hourly wage is $14. Candidates should be energetic and flexible and have excellent customer service skills. The position requires a flexible schedule that includes nights and weekends.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule, including nights and weekends.
Demonstrate interpersonal skills, including a focus on resolving conflict, listening without interrupting, keeping emotions under control, and being open to others' ideas and new approaches.
Clear and persuasive oral communication; ability to listen, seek clarification, and respond to questions.
Consistent punctuality and attendance.
Treat people with respect, keep commitments, act with integrity and ethics, and uphold organizational values.
Follow policies and procedures and support organizational goals and values.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Responsibilities

Greet donors, accept and unload donated materials, and thank donors for their contributions.
Sort, separate, and hang clothing and household items; sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, merchandise counters, and other areas; report maintenance issues.
Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques to support store sales and community image.