Sales Performance Manager

JETSET Pilates•Miami, FL

1d•Hybrid

About The Position

JETSET Pilates Franchising is building a corporate Sales function to own founding-member acquisition at newly opening studios. The Sales Performance Manager owns and tracks the presale pipeline for an assigned portfolio of studios, from lead capture through the founding-member cap, and works with Marketing and Operations to keep teams aligned on each studio’s progress. For select studios, the role also runs outbound sales, closes founding memberships, and hands off a trained, self-sufficient sales process to the studio team before opening day. The position may also provide one-off or ongoing sales and conversion support to operational studios. Reporting directly to the VP of Sales Performance, the role works closely with Integrated Marketing and New Studio Opening teams to align sales-performance messaging internationally before communicating with the franchise network. It suits someone who thrives in a fast-paced startup environment, enjoys connecting with people, is comfortable closing sales, and uses metrics to understand sales behavior. The schedule may need to adjust, including occasional evenings, to reach prospective buyers when they are available. The position is hybrid, with minimal onsite presence at the Miami, Florida headquarters—approximately 8% of the time for internal meetings, collaboration, and conferences—and approximately 20% travel for studio kickoff and opening visits. Compensation is a $65,000 base salary plus commissions and bonus opportunity.

Requirements

At least 2 years of customer-facing sales experience, ideally in fitness, wellness, or another membership- or services-based industry.
Proven high-volume outbound sales experience and strong follow-up discipline.
Comfort using CRM and reporting tools.
Ability to travel for two in-person visits per assigned studio: kickoff and opening.
Flexible schedule, including occasional evenings.
Ability to work across teams and adapt in an ambiguous, fast-paced environment.
Ability to maintain an accurate pipeline while closing sales.

Nice To Haves

Franchise experience.
Startup experience, including comfort working in a new function that is still defining its processes.
Experience in fitness, wellness, or another membership- or services-based industry.

Responsibilities

Own and track the end-to-end presale pipeline for an assigned portfolio of studios in CRM and reporting software, from lead capture through the founding-member cap.
Report weekly on leads, sales, conversion targets, and pacing to franchisees, Field Marketing, and Operations.
Gather feedback on lead quality and source with Field Marketing, and coordinate with Operations on studio readiness.
Run the full outbound sales cycle for select studios, including pipeline development, offer launches, high-volume outreach, and scarcity and referral pushes to close founding memberships.
Manage pricing updates through the presale cycle and for operational studios.
Provide one-off or ongoing conversion and sales support to open studios, regardless of their performance.
Work hands-on with studio teams to troubleshoot funnel issues and train staff on sales conversations.
Complete a clean, documented handoff to studio staff before opening day.
Keep franchisees, Integrated Marketing, and Operations aligned on each studio’s status.