Performance Manager

Asset Living•Sacramento, CA

2d•Hybrid

About The Position

The Performance Manager enhances employee performance and organizational success through training, coaching, and performance management initiatives. The role develops and executes learning programs, coaches individuals and teams, and fosters continuous improvement and professional growth. It supports employees across the organization through regional coaching, workshops, leadership development, technical training, onboarding, and blended in-person and online learning. The position entails travel estimated at 60% of work time annually, including visits to properties, conferences, and training sessions. This is a safety-sensitive position and may be subject to additional compliance requirements.

Requirements

Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
Strong understanding of learning and development principles and best practices.
Excellent presentation, facilitation, and communication skills.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Familiarity with Asset Living's primary property management software systems: Entrata, RealPage, and Yardi.

Nice To Haves

Certification in training and development, such as CPLP or CPTM.

Responsibilities

Participate in organizational change initiatives and collaborate with departments to align training initiatives with broader strategic objectives.
Collaborate with trainers and subject matter experts to enhance training content.
Communicate with stakeholders about training outcomes and address concerns.
Ensure learning solutions are engaging, effective, and tailored to different employee groups.
Gather participant feedback and use it to refine and customize learning programs.
Use training technologies, including Learning Management Systems (LMS) and multimedia tools.
Execute a comprehensive regional coaching plan each month based on KPI results and organizational objectives.
Assist in delivering leadership development, technical skills training, onboarding, and other learning programs.
Support the implementation and use of LMS platforms and other relevant systems.
Deliver clear coaching sessions and incorporate real-world examples and case studies into training content.
Combine in-person and online training modalities to support effective learning outcomes.
Foster a culture of continuous learning and professional growth.
Lead workshops that improve individual and team performance through performance coaching processes.
Identify and develop high-potential employees.
Monitor KPIs to measure the impact and effectiveness of learning and performance initiatives.
Build strong relationships with external vendors, consultants, and subject matter experts.
Contribute to lower employee turnover, longer tenure in individual roles, increased internal promotions, improved employee engagement, and more properties achieving Property KPIs.