Payor Performance Manager

Ensemble Health Partners • Work at Home - Tennessee - Other, TN

9d • $69,400 - $104,100 • Remote

About The Position

Ensemble Health Partners is hiring a Payor Performance Manager to support the success of Ensemble and its provider partners. Working with Payor Performance leaders, the role helps enhance accounts receivable operations and complement client managed care departments by applying experience with payors across markets and reducing payor-provider friction. Work includes supporting advocacy, payor engagement controls, contract negotiation and language, out-of-network operations and patient communications, dispute resolution, payor demand letters, and focused AR settlement projects.

The manager participates in provider-partner meetings, coordinates meeting documentation and follow-up, maintains client-specific leadership materials, and collaborates across Ensemble departments and with provider partners. The role also supports contract and payor contact information, presentations, revenue cycle operations and best practices, process improvement, and client and leadership reporting. This is a remote position with travel and onsite work at client, temporary, or corporate locations as business needs require. The stated compensation range is $69,400–$104,100, based on experience.

Requirements

• 5–7 years of previous experience.
• Previous leadership experience.
• Managed care contracting experience.
• Hospital revenue cycle experience.
• Physician revenue cycle experience.
• Experience with Excel and PowerPoint.
• Demonstrated advanced use of AI and experience managing teams using AI to support process and technological improvements, including exploration, experimentation, and application.
• Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
• Must reside and be authorized to work in the United States.

Responsibilities

• Attend and present at provider-partner meetings attended by executive leadership.
• Take notes and document meeting discussions and deliverables.
• Coordinate meeting follow-ups and serve as a point of contact among Ensemble departments to ensure items are delivered accurately and on time.
• Maintain and schedule client-specific rounding documents for Ensemble leadership.
• Partner with Contract Management teams and provider partners to build a master contract matrix with key dates and links to contract documents.
• Develop and maintain a directory of key payor contacts across markets, including their titles or functions.
• Own and maintain standardized presentations for provider partners and payors.
• Interface with Ensemble colleagues to capture issues as they arise.
• Work independently to help ensure revenue cycle operations are managed efficiently and effectively.
• Communicate and implement revenue cycle best practices where needed and suggest process improvements.
• Assist with client and Ensemble leadership reporting and analysis.

Benefits

• Bonus incentives and quarterly and annual incentive programs.
• Paid professional certifications relevant to the associate’s field.
• Tuition reimbursement.
• Comprehensive benefits, including healthcare, time off, retirement, and well-being programs.
• Career advancement and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed