Performance Manager

Asset Living•Sacramento, CA
•$75,000 - $90,000•Hybrid

About The Position

The Performance Manager enhances employee performance and organizational success through training, coaching, and performance management initiatives. The role develops and executes learning programs, coaches individuals and teams, and promotes continuous improvement and professional growth. The position works across departments and with stakeholders, trainers, vendors, consultants, and subject matter experts to ensure learning initiatives support organizational objectives. The Performance Manager executes a regional coaching plan each month based on KPI results and organizational objectives; supports leadership development, technical training, onboarding, and learning platforms; and uses blended in-person and online learning approaches. The role monitors KPIs to assess the effectiveness of learning and performance initiatives and aims to contribute to lower employee turnover, longer tenure, more internal promotions, stronger engagement, and improved property KPI results. The position requires travel estimated at 60% of annual work time for property visits, conferences, training sessions, and other business activities. It is safety-sensitive and may be subject to additional compliance requirements. For individuals hired to work in California, the stated pay range is $75,000–$90,000 USD.

Requirements

  • Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
  • Strong understanding of learning and development principles and best practices.
  • Excellent presentation, facilitation, and communication skills.
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Familiarity with Asset Living's primary property management software systems: Entrata, RealPage, and Yardi.

Nice To Haves

  • Certification in training and development, such as CPLP or CPTM.

Responsibilities

  • Participate in organizational change initiatives and collaborate across departments so training supports broader strategic objectives.
  • Collaborate with trainers and subject matter experts to enhance training content.
  • Communicate training outcomes and updates to stakeholders and address concerns.
  • Ensure learning solutions are engaging, effective, and tailored to different employee groups.
  • Gather participant feedback and use it to refine and customize learning programs.
  • Use training technologies, including learning management systems and multimedia tools.
  • Execute a comprehensive regional coaching plan each month based on KPI results and organizational objectives.
  • Assist with leadership development, technical skills training, onboarding, and other learning programs.
  • Support the implementation and use of learning management systems and other relevant platforms.
  • Deliver clear coaching sessions so participants understand the content.
  • Enhance training content with real-world examples and case studies.
  • Combine in-person and online training modalities using a blended learning approach.
  • Foster continuous learning and professional growth across the organization.
  • Lead workshops that improve individual and team performance through performance coaching.
  • Identify, develop, and accelerate high-potential employees.
  • Monitor KPIs to evaluate the impact and effectiveness of learning and performance initiatives.
  • Cultivate relationships with external vendors, consultants, and subject matter experts.
  • Contribute to reducing employee turnover, improving tenure in individual roles, increasing internal promotions and employee engagement, and maintaining a high number of properties achieving Property KPIs.
  • Travel for property visits, conferences, training sessions, and other business-related activities, estimated at 60% of annual work time.
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