Sales Performance Manager

JETSET Pilates•Miami, FL
•Hybrid

About The Position

JETSET Pilates is building a corporate Sales function to own founding-member acquisition at newly opening studios. The Sales Performance Manager owns and tracks the presale pipeline for an assigned portfolio of studios, from lead capture through the founding-member cap, and works cross-functionally with Marketing and Operations to keep teams aligned on each studio’s progress. For select studios, the role also runs outbound sales, closes founding memberships, and hands off a trained, self-sufficient sales process to the studio team before opening day. The role may also provide one-off or ongoing conversion and sales-process support to open studios. Reporting directly to the VP of Sales Performance, this position works closely with Integrated Marketing and New Studio Opening teams to align sales-performance messaging internationally before connecting with the franchise network. It suits someone who thrives in a fast-paced environment, enjoys connecting with people, is comfortable closing sales, and uses metrics to understand sales behavior.

Requirements

  • At least 2 years of customer-facing sales experience; fitness, wellness, membership, or services-based industry experience is ideal.
  • Proven high-volume outbound sales experience and strong follow-up discipline.
  • Comfort with CRM and reporting tools.
  • Ability to travel for two in-person visits per assigned studio: kickoff and opening.
  • Flexible schedule, including occasional evenings.
  • Ability to adjust working hours to reach prospective buyers when they are most available.

Nice To Haves

  • Franchise experience.
  • Startup experience and comfort working in a new function that is still defining its processes.

Responsibilities

  • Own and track the end-to-end presale pipeline in the CRM and reporting software for an assigned portfolio of studios, from lead capture through the founding-member cap.
  • Report weekly on leads, sales, conversion targets, and pacing to franchisees, Field Marketing, and Operations.
  • Gather feedback on lead quality and sources with Field Marketing, and coordinate with Operations on studio readiness.
  • Run the complete outbound sales cycle for select studios, including building the pipeline, launching offers, conducting sustained high-volume outreach, and using scarcity and referral pushes to close founding memberships.
  • Manage pricing updates throughout the presale cycle and for operational studios.
  • Provide one-off or ongoing conversion and sales support to open studios, regardless of performance.
  • Work hands-on with studio teams to troubleshoot funnel issues and train staff on sales conversations.
  • Complete a clean, documented handoff to studio staff before opening day.

Benefits

  • Competitive compensation with performance-based incentives and growth opportunities.
  • $65,000 base salary plus commissions and bonus opportunity.
  • Company contribution of 75% toward a comprehensive individual health plan.
  • Dental, vision, life, and pet insurance options.
  • 401(k) plan with up to 4% match.
  • Flexible fitness and wellness membership.
  • Paid time off and company holidays.
  • A culture that values innovation, ownership, and excellence.
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