Sales Performance Lead

Too Good To Go•New York, NY

40d•$90,000 - $125,000•Hybrid

About The Position

Too Good To Go is seeking a Sales Performance Lead to drive sales performance and operational excellence across an external sales partnership. The role works closely with the sales organization and external partner leadership to establish clear expectations, identify performance opportunities, solve problems, and achieve business results. This is a hands-on role focused on data-driven sales performance, accountability, and continuous improvement. The Sales Performance Lead owns performance visibility and forecasting, diagnoses performance challenges, builds effective partner relationships, improves sales reporting and operating processes, supports growth initiatives, and contributes to broader sales organization priorities.

Requirements

Experience as a sales leader, with a strong understanding of high-volume sales environments; SMB or transactional sales experience is preferred.
Ability to set clear expectations, identify performance gaps, and drive accountability.
Strong commercial acumen and understanding of sales funnels, productivity, conversion, forecasting, and revenue performance.
Analytical and operational rigor, with the ability to turn data into insights and actions.
Strong communication and relationship-building skills, including the ability to build trust while being direct and honest about performance.
Ability to influence without authority and drive action through relationships, credibility, and clear expectations.
Strong problem-solving skills, including identifying root causes and creating a path forward.
Hands-on, action-oriented approach and comfort working at both strategic and detailed levels.

Nice To Haves

Experience managing external sales partners, vendors, or BPOs.
Experience building performance reporting, operating cadences, or continuous improvement processes.

Responsibilities

Monitor and own performance against sales, productivity, quality, and revenue targets.
Analyze performance trends, identify opportunities and risks, and proactively forecast potential gaps against targets.
Diagnose root causes of performance challenges and translate findings into clear actions.
Promote a performance culture centered on accountability, continuous improvement, and results.
Build relationships with external sales leadership and align on priorities, standards, and outcomes.
Establish performance management and business review cadences; hold external leaders accountable for commitments and follow-through.
Constructively influence and challenge partners while building trust and maintaining high execution standards.
Develop and improve reporting, processes, and operating rhythms that support sales execution.
Provide visibility into sales activity, pipeline, conversion, productivity, and revenue performance.
Identify operational or process gaps affecting performance and drive improvements.
Partner with internal Sales, Operations, and Enablement teams to ensure teams have the tools, processes, and knowledge needed to succeed.
Capture learnings and translate them into scalable sales practices.
Support planning and execution as the sales program evolves and grows, including identifying people, process, and operational needs.
Support new initiatives, launches, and changes to sales strategy or execution.
Evaluate performance and identify opportunities to improve efficiency and effectiveness.
Partner with sales leadership on broader performance and operational priorities and contribute to projects that improve sales productivity, processes, reporting, and execution.

Benefits

Hybrid work model with three office days per week; office hours are 9:00 a.m. to 5:30 p.m.
20 days of paid vacation.
Additional paid volunteer time through the Shareback program.
Paid parental leave with top-up support.
100% employer-paid medical (EPO), dental, and vision options for employees.
Employee Assistance Program providing mental health care, legal and financial advisory, and family support.
Monthly ClassPass credits.
401(k) program with an employer-matched contribution.
Employee Resource Groups, including P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse groups.
Office with curated snacks, premium coffee, and regular team celebrations.