Performance Improvement Lead

Piedmont Healthcare Inc.•Atlanta, GA

About The Position

The Performance Improvement Lead facilitates and leads performance improvement initiatives that support Piedmont’s quality and safety strategic priorities. These may include Leapfrog Hospital Safety grades, Clinical Governance Councils, “Zero Harm” efforts, and other improvement priorities as they arise. The role evaluates the current state of processes using quantitative and qualitative tools and collaborates with clinical leaders, senior administrators, and frontline staff across multiple disciplines to implement and monitor improvement interventions. The Lead is responsible for timely execution and achievement of performance targets and provides project status updates to key stakeholders and leaders as requested. The position requires a goal-oriented, data-driven approach and strong critical-thinking skills.

Requirements

Bachelor’s degree in Engineering, Nursing, Healthcare/Business Administration, or a closely related field.
At least 1 year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis, or a closely related field.
If the candidate is an RN, a current Georgia Registered Nurse license or NLC/eNLC Multistate License is required.

Nice To Haves

Master’s degree in a healthcare-related field.
Previous experience in quality/process improvement.
Certification in Lean or Six Sigma.
CPHQ (Certified Professional in Healthcare Quality).

Responsibilities

Facilitate and lead performance improvement initiatives supporting Piedmont’s quality and safety strategic priorities.
Evaluate current process states using quantitative and qualitative tools.
Collaborate with clinical leaders, senior administrators, and multidisciplinary frontline staff to implement and monitor improvement interventions.
Execute improvement initiatives in a timely manner and attain performance targets.
Provide project status updates to key stakeholders and leaders as requested.