Performance Improvement Lead

Piedmont Healthcare•Atlanta, GA

15h

About The Position

This position facilitates and leads performance improvement initiatives supporting Piedmont's quality and safety strategic priorities. Initiatives may include Leapfrog Hospital Safety grades, Clinical Governance Councils, Zero Harm efforts, and other improvement priorities as they arise. The Lead evaluates the current state of processes using quantitative and qualitative tools, then collaborates with clinical leaders, senior administrators, and frontline staff across multiple disciplines to implement and monitor improvement interventions. The role is responsible for timely execution and attaining performance targets, and provides project status updates to key stakeholders and leaders as requested. The successful candidate is goal-oriented, data-driven, and demonstrates critical thinking skills.

Requirements

Bachelor's degree in Engineering, Nursing, Healthcare/Business Administration, or a closely related field.
At least 1 year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis, or a closely related field.
If the candidate is an RN, a current Georgia Registered Nurse license or NLC/eNLC Multistate License is required.

Nice To Haves

Master's degree in a healthcare-related field.
Previous experience in quality/process improvement.
Certification in Lean or Six Sigma.
CPHQ (Certified Professional in Healthcare Quality).

Responsibilities

Facilitate and lead performance improvement initiatives supporting Piedmont's quality and safety strategic priorities.
Evaluate current processes using quantitative and qualitative tools.
Collaborate with clinical leaders, senior administrators, and multidisciplinary frontline staff to implement and monitor improvement interventions.
Ensure timely execution of initiatives and attainment of performance targets.
Provide project status updates to key stakeholders and leaders as requested.