Sales Performance Lead

Too Good To Go • Austin, TX

40d • $85,000 - $120,000 • Hybrid

About The Position

Too Good To Go is seeking a Sales Performance Lead to drive sales performance and operational excellence across an external sales partnership. The role works closely with the company’s sales organization and external partner leadership to align teams around business expectations, identify performance opportunities, solve problems, and deliver results. This hands-on position combines sales expertise, operational discipline, data analysis, and the ability to influence others.

The Sales Performance Lead owns visibility into sales, productivity, quality, and revenue performance; diagnoses gaps and turns findings into clear actions; and establishes accountability and continuous improvement. The role also develops partner relationships and performance-management cadences, improves sales reporting and operating processes, supports program growth and initiatives, and contributes to wider sales-organization priorities.

Requirements

• Experience as a sales leader with a strong understanding of high-volume sales environments.
• Strong understanding of SMB or transactional sales environments is preferred by the posting.
• Ability to set clear expectations, identify performance gaps, and drive accountability.
• Strong commercial acumen and understanding of sales funnels, productivity, conversion, forecasting, and revenue performance.
• Analytical and operational rigor, including the ability to turn data into insights and actions.
• Strong communication and relationship-building skills, with the ability to build trust and speak directly and honestly about performance.
• Ability to influence without authority through relationships, credibility, and clear expectations.
• Strong problem-solving skills, including identifying root causes and creating a path forward.
• Hands-on, action-oriented approach and comfort working at strategic and detailed levels.

Nice To Haves

• Experience managing external sales partners, vendors, or BPOs.
• Experience building performance reporting, operating cadences, or continuous-improvement processes.

Responsibilities

• Monitor and own performance against sales, productivity, quality, and revenue targets.
• Analyze performance trends, identify risks and opportunities, and maintain a clear view of performance and forecasts.
• Diagnose root causes of performance challenges and translate insights into actionable plans.
• Establish a culture of accountability, continuous improvement, and results.
• Build strong working relationships with external sales leadership and align on priorities, standards, and outcomes.
• Establish regular performance-management and business-review cadences, hold external leaders accountable for commitments, and follow up on actions.
• Constructively influence and challenge partners while building trust and maintaining high execution standards.
• Develop and improve reporting, processes, and operating rhythms that support sales execution.
• Create visibility into sales activity, pipeline, conversion, productivity, and revenue performance.
• Identify and address operational or process gaps affecting performance.
• Partner with internal Sales, Operations, and Enablement teams to ensure teams have the tools, processes, and knowledge needed to succeed.
• Capture learnings and turn them into scalable sales practices.
• Support planning and execution as the sales program evolves, including identifying people, process, and operational requirements for growth.
• Support new initiatives, launches, and changes to sales strategy or execution.
• Evaluate performance and identify opportunities to improve efficiency and effectiveness.
• Partner with sales leadership on broader performance and operational priorities and contribute to projects that improve productivity, processes, reporting, and execution.

Benefits

• Hybrid work model with three days a week in the office; stated in-office hours are 9:00 a.m. to 5:30 p.m.
• 20 days of paid vacation and additional paid volunteer time through the Shareback program.
• Paid parental leave with top-up support.
• 100% employer-paid employee medical (EPO), dental, and vision options.
• Employee Assistance Program providing mental health care, legal and financial advisory, and family support.
• Monthly ClassPass credits.
• 401(k) program with an employer-matched contribution.
• Employee Resource Groups, including P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse groups.
• Office amenities including curated snacks, premium coffee, and regular team celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed