Sales Outfitter - Firearms

Bass Pro Shops•Boise, ID

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role includes greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The position supports a world-class customer service commitment and seeks to provide every customer with a pleasant, productive, and legendary shopping experience. It involves helping customers make buying decisions, maintaining and replenishing merchandise, staying knowledgeable about products and advertised sales, and following company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years of age.
  • Knowledge of firearms and ammunition.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of customer service and sales of firearms and ammunition.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience.
  • Greet and acknowledge customers promptly and in a friendly manner.
  • Help customers make buying decisions by identifying and evaluating their needs and recommending products.
  • Promote programs, including CLUB membership, VOC, and in-store pickup.
  • Ensure ATF Form 4473 paperwork is completed thoroughly and accurately.
  • Develop the ability to demonstrate products to customers.
  • Organize and maintain merchandise for sales at the gun counter.
  • Replenish products on shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay knowledgeable about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow all company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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