Sales Operations Specialist - Ecommerce

Husqvarna Group • North Salt Lake, UT

2d

About The Position

Husqvarna is seeking a highly organized and proactive Ecommerce Sales Operations Specialist to provide analytical and operational oversight of its Ecommerce sales channel and maximize sales process efficiencies. The role works with complex data, tight deadlines, and internal partner teams including supply chain, accounting, product management, and procurement. Knowledge of Amazon 1P supply chain processes and experience with Amazon Vendor Central dashboards and tools are required.

Requirements

• 3–5 years of experience managing a complex, multi-brand Amazon 1P vendor catalogue in Amazon Vendor Central.
• 3–5 years of experience identifying process-efficiency improvements, including through the use of AI tools.
• 3–5 years of experience working with business intelligence and technology teams to identify opportunities for improved automated reporting and faster decision-making.
• 1–3 years of experience working with third-party ecommerce management agencies.
• Strong analytical mindset and high comfort level working in Excel, including wrangling data and building clean outputs.
• Knowledge of Amazon 1P supply chain processes and experience working with Amazon Vendor Central dashboards and tools.

Nice To Haves

• Experience with MS D365.
• Experience managing Lawn and Garden or Home Improvement brand assortments.
• Experience in hardlines assortment management.

Responsibilities

• Process and manage sales orders and catalogue attribute data systems.
• Lead setup and execution of new product launches on Amazon.com.
• Maintain and update customer programs with key customer and catalogue data.
• Improve processes for managing Amazon catalogue ASIN attributes and challenge existing SOPs.
• Pull and analyze reports on PCOGS, fill rates, cancellation rates, receive accuracy, and chargebacks, and surface actionable insights.
• Serve as the primary point of contact with Amazon Supply Chain & Operations program consultant and develop and execute Amazon receive accuracy goals.
• Serve as the primary point of contact for the revenue recovery operations agency, reporting progress and action plans to Sales Operations leadership to achieve leakage reduction goals.
• Analyze Amazon invoices and manage the end-to-end dispute process.
• Manage and troubleshoot supply chain workflows, including ASN submissions, PO confirmations, and compliance requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed