Sales Operations Manager

Inspira Education • New York, NY

9d • Onsite

About The Position

Inspira Education Group is hiring a Sales Operations Manager to help scale and strengthen its revenue operations systems and processes. The role partners with revenue operations leadership and collaborates with marketing, sales, and student success teams to improve efficiency as the company grows globally. The manager will work hands-on in HubSpot, supporting direct-to-consumer sales motions, reporting, and day-to-day execution across teams. This position contributes to scaling the revenue funnel by improving processes, enabling teams with tools and data, and developing actionable business insights. It requires working in person at the company’s New York City office five days per week.

Requirements

• At least 2 years of experience in business, sales operations, success operations, or a similar role.
• Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
• Bachelor’s degree required.
• Strong knowledge and understanding of sales and customer success disciplines.
• Solid functional understanding of HubSpot CRM, including robust experience creating and maintaining reports and dashboards.
• Excellent analytical thinking skills, including the ability to break down ambiguous problems and identify solutions.
• Exceptional verbal and written communication skills and strong organizational abilities.
• Strong problem-solving and troubleshooting skills, including the ability to escalate issues and roadblocks as necessary.
• Commitment to driving actionable outcomes and results.
• Ability to balance measurable outcomes with empathy for people, customers, and the business.
• Proactive, flexible team player with high energy, humility, and the ability to work effectively with diverse personalities.
• Willingness to take a hands-on approach.
• Ability to work in person at the New York City office five days per week.

Nice To Haves

• Master’s degree.
• Experience in a startup environment and demonstrated ability to work in a scaling team, ideally one with fewer than 50 employees.
• Experience in project or program management.

Responsibilities

• Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor.
• Define, develop, and implement support systems and scalable processes for sales, marketing, and student success.
• Work with stakeholders and cross-functional teams to understand operational needs and improve workflows.
• Educate sales, marketing, and student success teams about process changes and system updates, supporting change management.
• Find simple, scalable solutions to day-to-day process challenges.
• Ensure data accuracy in HubSpot CRM.
• Lead attribution infrastructure, including UTM tracking, Google Analytics, and advertising platforms.
• Integrate platforms such as GTM, GA4, and HubSpot.
• Integrate third-party tools, such as webinar tools and Outgrow, with GTM, GA4, and HubSpot.
• Write and maintain operational process documentation.
• Prepare ad hoc analyses and participate in special projects as needed.
• Create and maintain reports and dashboards that support quick decision-making at scale.
• Drive process improvement, adoption, and effectiveness throughout the sales process.

Benefits

• Health, dental, and vision insurance; base plans are 100% employer paid.
• Pre-tax benefits, including FSA, DCFSA, HSA, and commuter benefits.
• Flexible paid time off (PTO) and paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level