Sales & Operations Manager

John Jones Police Pursuit Vehicles • Salem, IN

13h

About The Position

John Jones Auto Group is seeking a proactive, hands-on Sales & Operations Manager to lead its Police Pursuit Vehicles (PPV) division. The position combines fleet sales and customer relationship management with oversight of vehicle upfitting, technical installations, quality, and timely delivery for law enforcement and government customers. The role involves coordinating sales, vehicle and equipment orders, installation work, inspections, workflow, inventory, costs, documentation, and customer communications. It also includes coaching team members as assigned and helping improve sales results, installation quality, and operational efficiency.

Requirements

• Experience in automotive or fleet sales, sales management, operations, or a related field.
• Strong customer service, leadership, communication, organization, and project-management skills.
• Comfort working in both office and shop environments and assisting with physical installation tasks.
• Valid driver’s license and ability to meet company insurance requirements when driving is part of the role.

Nice To Haves

• Law enforcement fleet experience is preferred.
• Working knowledge of vehicle upfitting, automotive electrical systems, emergency equipment installation, or troubleshooting is strongly preferred.

Responsibilities

• Develop relationships with law enforcement agencies, municipalities, and fleet customers; identify sales opportunities and follow up on leads.
• Prepare quotes and proposals, coordinate vehicle and equipment orders, and communicate pricing, specifications, and delivery timelines.
• Plan and oversee vehicle upfitting, including emergency lighting, sirens, radios, consoles, partitions, and related equipment.
• Coordinate technicians and installation schedules; assist with installations and technical troubleshooting when needed.
• Verify work meets customer specifications, manufacturer guidance, and applicable safety requirements, and coordinate final inspections before delivery.
• Manage workflow, inventory, project costs, documentation, and customer updates; resolve issues promptly and keep leadership informed.
• Set priorities, coach team members as assigned, and take initiative to improve sales results, installation quality, and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed