Sales Operations Manager

AlertMedia • Austin, TX

2d • Hybrid

About The Position

AlertMedia is seeking a Sales Operations Manager to create scalable, technology-driven processes for opportunity management, pipeline visibility, and data quality. The role conducts data analyses to inform strategic decisions across the Go-To-Market team and other parts of the business. The manager partners with leadership, improves sales processes and systems, and collaborates with the Revenue Operations team to support an effective opportunity lifecycle. This is a full-time, hybrid position based in Austin, Texas; applicants must live in Austin or the surrounding areas. The position is not eligible for visa sponsorship.

Requirements

• At least 3 years of experience in Revenue Operations, Sales Operations, or GTM Systems.
• Proficiency in Salesforce and other sales systems; examples include Outreach, ZoomInfo, Qualified, Gong, and UserGems.
• Advanced Excel skills, including formulas, lookups, pivot tables, and graphs.
• Strong analytical mindset and ability to translate complex data into clear insights.
• Experience improving data quality, governance, and enrichment processes.
• Experience designing and implementing automations, workflows, and system integrations.
• Willingness to take a hands-on approach and support the team and business with duties beyond the role’s usual scope.
• Strong cross-functional collaboration and stakeholder management skills.
• Must live in Austin, Texas, or the surrounding areas.
• Not eligible for visa sponsorship.

Nice To Haves

• Experience supporting business segments.
• Experience with CPQ implementation and maintenance.
• Experience with forecasting.
• Experience with geographic territory mapping.
• Experience with executive-facing sales reporting and data analytics.
• Experience with CRM improvements and QA testing.
• Experience with commission plan design.
• Experience building rapport with sales leadership.
• Experience with cross-functional project management.
• Experience with acquisition integration.
• Experience in rapid-growth businesses.

Responsibilities

• Translate data into clear, actionable insights and recommendations for leadership.
• Lead initiatives to streamline and standardize sales processes so they scale as the business grows.
• Oversee sales forecasting, territory design, and budgeting.
• Design and deploy automations and intelligent workflows to reduce manual work and improve sales representative productivity.
• Create real-time, self-service reporting and dashboards for all levels of the business.
• Identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection.
• Troubleshoot issues faced by sales teams and propose enhancements to prevent recurring issues.
• Improve data quality and enrichment strategies through automation and third-party intelligence sources.
• Evaluate new technologies to improve sales performance.
• Foster cross-functional collaboration to create the best possible experience for sales teams.
• Collaborate with Revenue Operations colleagues on processes and practices throughout the opportunity lifecycle.
• Take on non-role-specific sales duties as needed to support the team and business.

Benefits

• Competitive base salary and company-wide bonus program.
• Generous and flexible time off and parental leave policies.
• Medical, dental, vision, and life insurance premiums fully paid for employees.
• 401(k) with company match.
• Rewards and incentives.
• Community service opportunities.
• Access to a downtown office with 360-degree views, a high-tech building gym, and nearby running trails.
• Career development opportunities through the Learning & Development team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed