Sales Operations Manager
About The Position
As a Sales Operations Manager for gFiber, you will manage complex, interdependent workflows that support the company’s growing Field Sales organization. You will oversee business-as-usual processes related to sales representative hiring, compensation and incentive programs, performance management, tools and user support, supplier relationships and spend, and business intelligence. You will also help transition newly incubated programs and projects into scalable ongoing operations. The role works with HR, sales channel leaders, and engineering stakeholders to support business needs, sales targets, and the development of sales systems and processes. It also owns reporting and analysis using Salesforce, internal tools, SQL, and other data resources, along with supplier relationships and budgets for sales tools and business intelligence data.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 6 years of experience in sales operations, sales engineering, or sales enablement.
- Intermediate SQL and Python skills.
- Advanced Excel or Google Sheets expertise.
- Experience using the Salesforce platform to drive key business decisions and processes.
Nice To Haves
- MBA or equivalent practical experience.
- 7 years of experience in a SaaS or telecom sales organization.
- Experience in sales operations within a frontline sales business area.
- Experience with CRM integrations and/or migrations.
- Experience implementing reporting to support key business initiatives.
Responsibilities
- Oversee sales target-setting, performance-management, compensation-plan, and incentive-program processes, partnering with HR to implement changes that meet business needs.
- Oversee Field Sales budgets and hiring initiatives, including headcount approvals and tracking, to help achieve sales targets.
- Partner with sales channel leads and engineering stakeholders to prioritize and implement improvements to sales systems, tools, workflows, and processes.
- Develop bespoke tools to support business processes, projects, and pilots.
- Develop and maintain reports and dashboards in Salesforce and internal tools.
- Use SQL to create new datasets and conduct new analyses.
- Own supplier relationships and budgets for sales tools and business intelligence data.
- Help scale newly incubated programs and projects and transition them into business-as-usual operations.
Benefits
- Bonus
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
