Sales Operations Manager

Skillcloud HCM • Boca Raton, FL

2d • Onsite

About The Position

StaticWorx is seeking a Sales Operations Manager to work onsite at its Boca Raton, Florida location. This hands-on management role oversees the day-to-day coordination and execution of sales operations and administrative functions that support the sales process and customer experience. The role focuses on planning, organizing, problem-solving, and supporting the team while maintaining accurate customer and sales data, optimizing CRM processes and workflows, supporting sales execution, and ensuring effective communication and follow-through across internal functions and with customers.

StaticWorx provides high-performance ESD flooring and technical solutions to the architecture and design, mission-critical, and commercial construction industries. The company emphasizes quality, technical expertise, innovation, a consultative and education-first approach, customer satisfaction, and operational excellence. The position provides direct supervision and guidance to the Sales Coordinator, Sales Administrator, and Purchasing & Logistics Coordinator, and works with the VP of Sales, senior management, and leadership.

Requirements

• Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.
• 5–7 years of progressively responsible experience in sales operations, sales administration, customer service management, inside sales support, or business operations in a related industry.
• At least 3 years of team leadership experience managing a small team in a hands-on role, including active involvement in day-to-day tactical execution.
• Strong understanding of CRM best practices, data integrity standards, workflow management, reporting, and dashboards.
• Proficiency with CRM platforms and Microsoft Office applications, including Excel.
• Understanding of sales and operations management principles, including purchasing, inventory control, logistics, warehouse coordination, 3PL management, vendor communication, fulfillment workflows, and sales operations support.
• Ability to work full-time onsite in Boca Raton, Florida.

Responsibilities

• Provide day-to-day supervision, coaching, training, work direction, performance management, and guidance for the Sales Coordinator, Sales Administrator, and Purchasing & Logistics Coordinator.
• Develop and maintain standardized procedures and accountability measures for sales support and operational functions.
• Serve as the primary administrator and owner of the CRM system.
• Manage administrative sales processes from initial opportunity through order fulfillment and post-sale follow-up.
• Provide data and reporting to the VP of Sales, senior management, and leadership to inform sales strategy.
• Monitor sales pipeline activity and coordinate follow-up actions to support sales execution.
• Monitor and coordinate internal communication regarding project status, customer requirements, product availability, and fulfillment timelines.
• Develop and maintain sales and operational reports, metrics, dashboards, and performance tracking tools.

Benefits

• Salary of $110,000–$115,000, commensurate with experience.
• Medical and dental insurance with 100% employer-paid premiums for the employee.
• 401(k) retirement plan with a 3% employer contribution.
• Generous paid time off.
• Holiday pay.
• Life insurance with 100% employer-paid premiums.
• Short-term disability insurance with 100% employer-paid premiums.
• Long-term disability insurance with 100% employer-paid premiums.
• Convenient office location off I-95.
• Opportunity to make a visible impact in a values-driven environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager