Sales Operations Manager

AlertMedia • Austin, TX

21h • Hybrid

About The Position

AlertMedia is seeking a Sales Operations Manager to build scalable, technology-driven processes for opportunity management, pipeline visibility, and data quality. The role conducts analysis to inform strategic decisions across the Go-To-Market team and the broader business, and partners with leadership to turn data into actionable recommendations. The manager leads process improvements, oversees forecasting, territory design, and budgeting, and develops automation, workflows, reporting, and dashboards to improve productivity and reduce manual effort. The role also identifies pipeline risks and data issues, troubleshoots sales-team needs, evaluates sales technologies, improves data enrichment, and collaborates across Revenue Operations and other functions.

This is a full-time, hybrid position based in Austin, Texas. Candidates must live in Austin or surrounding areas. The position is not eligible for visa sponsorship.

Requirements

• At least 3 years of experience in Revenue Operations, Sales Operations, or GTM Systems.
• Proficiency in Salesforce and other sales systems, such as Outreach, ZoomInfo, Qualified, Gong, and UserGems.
• Advanced Excel skills, including formulas, lookups, pivot tables, and graphs.
• Strong analytical skills and the ability to translate complex data into clear insights.
• Experience improving data quality, governance, and enrichment processes.
• Experience designing and implementing automations, workflows, and system integrations.
• A practical, hands-on approach and willingness to support the team and business as needed.
• Strong cross-functional collaboration and stakeholder management skills.
• Must live in Austin, Texas, or the surrounding areas.
• Must be able to work in the United States without visa sponsorship; the position is not eligible for visa sponsorship.

Nice To Haves

• Experience supporting business segments.
• Experience with CPQ implementation and maintenance.
• Experience with forecasting.
• Experience with geographic territory mapping.
• Experience producing executive-facing sales reporting and data analytics.
• Experience with CRM improvements and QA testing.
• Experience with commission plan design.
• Ability to build rapport with sales leadership.
• Experience in cross-functional project management.
• Experience with acquisition integration.
• Experience in rapid-growth businesses.

Responsibilities

• Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations.
• Lead initiatives to streamline and standardize sales processes, ensuring they scale as the business grows.
• Oversee sales forecasting, territory design, and budgeting.
• Design and deploy automations and intelligent workflows to eliminate manual work and improve sales representative productivity.
• Create real-time, self-service reporting and dashboards for all levels of the business.
• Identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection.
• Troubleshoot issues faced by sales teams and propose enhancements to prevent recurring issues.
• Improve data quality and enrichment strategies through automation and third-party intelligence sources.
• Evaluate new technologies to improve sales performance.
• Foster cross-functional collaboration to improve the experience of sales teams.
• Collaborate with Revenue Operations colleagues to optimize processes and practices throughout the opportunity lifecycle.
• Take on non-role-specific sales duties as needed to support the team and business.

Benefits

• Competitive base salary and company-wide bonus program.
• Generous and flexible time off and parental leave policies.
• Medical, dental, vision, and life insurance fully paid for employees.
• 401(k) with company match.
• Rewards and incentives.
• Community service opportunities.
• Access to a downtown office with a high-tech building gym and nearby running trails.
• Career development opportunities through the Learning & Development team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed