Sales Operations Manager

Brain Co. • San Francisco, CA

8d • Hybrid

About The Position

Sales Operations sits within Finance & Strategy and partners directly with the CFO, sales leadership, and general managers leading vertical and regional businesses. The Sales Operations Manager owns the systems, processes, and data behind how Brain Co. sells, from pipeline and forecasting through pricing approvals and contract handoff. This role is for an operator with go-to-market systems and revenue operations experience who wants to build the function at a fast-growing AI company serving governments, healthcare systems, and critical industries.

The role is based in San Francisco and requires working from the office at least three days per week.

Requirements

• 3 to 7 years of experience, including time in consulting and in a Sales Operations, Revenue Operations, or GTM Operations role at a high-growth B2B startup.
• Hands-on experience administering Salesforce or HubSpot, including objects, fields, workflows, reports, and dashboards.
• Experience building or running a pipeline and forecasting process alongside sales leadership.
• Experience with deal desk or quote-to-cash processes, such as pricing approvals, contract terms, and handoff to billing.
• Strong analytical skills, including SQL or advanced spreadsheet modeling, and comfort reconciling CRM data with finance data.
• Ability to design processes that sales teams adopt and communicate clearly with sellers, executives, and finance.

Nice To Haves

• Experience with complex enterprise or public sector sales cycles.
• Experience with international deals, particularly in the Middle East.
• Experience with CPQ, contract management, or sales compensation tools.
• Salesforce Administrator certification.

Responsibilities

• Own CRM and go-to-market systems, including configuration, data quality, integrations, and selection of new tools as the team grows.
• Run the weekly pipeline review and forecasting process with sales leadership and general managers, and connect bookings to the company's financial plan.
• Operate deal review and pricing approvals, and manage the handoff from signed contract to delivery and billing.
• Build dashboards and analyses on pipeline coverage, conversion, win rates, and sales cycles across verticals and regions.
• Support sales planning, including account segmentation, targets, and sales compensation administration.
• Identify where the sales process breaks down and design practical fixes that sellers will use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed