Sales Operations Manager

Ametek, Inc.•Waterbury, CT

20d

About The Position

AMETEK Haydon Kerk Pittman is seeking a Sales Operations Manager to support the systems, processes, analytics, and reporting that enable the commercial team to operate effectively. The role serves as the business unit’s primary Salesforce expert, supports sales reporting and dashboarding, leads commercial inputs into the SIOP process, supports quarterly business reviews, assists with pricing analysis, and helps drive adoption of SAP Cloud Commerce. The role works cross-functionally with Sales, Customer Service, Finance, Operations, IT, and business leadership. Its focus is sales process execution, data quality, reporting, and commercial operating discipline—not product management. The successful candidate will be hands-on with systems, data, reporting, and process, and will help the commercial team operate more efficiently, measurably, and accountably.

Requirements

Bachelor’s degree required.
At least 5 years of experience in sales operations, commercial operations, business analytics, pricing analysis, sales enablement, or a related role.
Strong Salesforce experience required.
Strong Excel skills required.
Strong analytical skills, including the ability to organize data, identify trends, and communicate insights clearly.
Ability to work cross-functionally with Sales, Finance, Operations, Customer Service, IT, and business leadership.
Strong communication and training skills.
High attention to detail and strong process discipline.
Comfort working in a manufacturing or industrial business environment.

Nice To Haves

A degree in Business, Finance, Analytics, Marketing, Engineering, or a related field.
Experience as a Salesforce power user, administrator, trainer, or reporting owner.
Experience with Power BI, IDM, SAP, or other reporting or ERP systems.
Experience supporting sales forecasting, pipeline reporting, SIOP, business reviews, or pricing analysis.

Responsibilities

Serve as the business unit’s primary Salesforce subject matter expert and support day-to-day Salesforce usage across the sales organization.
Develop and deliver Salesforce training for new and existing users.
Improve Salesforce data quality, adoption, and consistency across the sales team.
Build and maintain Salesforce reports and dashboards, and partner with Corporate Salesforce and IT teams on system improvements, issue resolution, and best-practice deployment.
Develop, maintain, and improve sales reporting using Salesforce, Power BI, IDM, SAP, and other available tools.
Report on bookings, sales, backlog, pipeline, forecasts, customer performance, quote activity, and sales KPIs.
Analyze sales trends by customer, region, salesperson, product family, and channel; identify data gaps, reporting inconsistencies, and opportunities to improve commercial visibility.
Prepare recurring sales dashboards and leadership reporting packages.
Lead preparation of commercial inputs for the SIOP process and coordinate with Sales, Operations, Finance, and Customer Service on demand review preparation.
Analyze bookings trends, backlog, pipeline, forecast changes, and customer demand signals; identify sales forecast risks and opportunities.
Track SIOP follow-up actions and ensure commercial inputs are updated regularly.
Lead preparation of quarterly business review materials and support monthly and quarterly sales reviews with data, dashboards, analysis, and follow-up tracking.
Maintain a consistent cadence for pipeline reviews, forecast reviews, and sales performance reporting, ensuring sales leadership can see performance against targets, risks, opportunities, and required actions.
Support rollout and adoption of SAP Cloud Commerce for selected customers and distributors, coordinating onboarding and issue resolution with relevant internal teams and distributors.
Assist with SAP Cloud Commerce user testing, process documentation, training, and adoption tracking; monitor portal usage, order activity, customer and distributor feedback, and open issues.
Identify SAP Cloud Commerce process improvements to increase efficiency and improve the customer ordering experience.
Support pricing analysis across customers, products, regions, and sales channels, including price realization, discounting, margin performance, and customer-level pricing trends.
Provide analysis to support annual price actions, targeted repricing, surcharge roll-ins, and margin improvement initiatives; partner with Sales and Finance to identify low-margin or inconsistent pricing situations.
Maintain pricing reports and support leadership review of pricing opportunities.
Maintain accurate account, customer, territory, product family, and sales assignment data across commercial systems; support record cleanup and consistent maintenance of key commercial fields.
Partner with Sales, Customer Service, Finance, and IT to resolve commercial data quality issues.