Sales Operations Manager

Mustang Cat•Houston, TX

About The Position

We're looking for a strategic, analytical, and results-driven Sales Operations Manager to help elevate the performance of our sales organization. This role is ideal for someone who enjoys turning data into business decisions, improving sales processes, and partnering with leadership to drive revenue growth. If you're passionate about sales strategy, CRM optimization, forecasting, and business intelligence, we'd love to hear from you.

Requirements

Bachelor's degree in Business, Finance, Analytics, Marketing, or a related field, or equivalent experience.
Five or more years of experience in Sales Operations, Commercial Operations, Business Analytics, Sales Management, or a similar role.
Advanced Salesforce CRM experience, including reporting, dashboards, and user administration.
Advanced Microsoft Excel skills; Power BI, Tableau, or other business intelligence platforms are preferred.
Strong analytical, project management, and organizational skills.
Excellent communication and presentation abilities with experience supporting executive leadership.
Ability to influence cross-functional teams and drive organizational change.

Nice To Haves

Experience within construction equipment, equipment rental, industrial distribution, manufacturing, or heavy equipment industries is strongly preferred.

Responsibilities

Lead the company's sales operations strategy and drive continuous improvement across the sales organization.
Serve as the primary administrator and business owner for Salesforce CRM, ensuring data integrity, user adoption, reporting, and process optimization.
Develop executive dashboards and reporting for revenue, pipeline, forecasting, customer growth, sales activity, and key performance metrics.
Lead weekly pipeline and forecast review meetings with Sales Leadership.
Partner with Sales Managers on territory planning, account assignments, customer segmentation, and growth strategies.
Support Strategic Account Managers by preparing Quarterly Business Reviews (QBRs), executive reporting, and customer performance analytics.
Analyze sales performance, pricing trends, quote activity, and forecast accuracy to identify opportunities for growth and operational improvement.
Collaborate with Operations to identify fleet availability opportunities that maximize revenue and customer satisfaction.
Develop sales playbooks, standard operating procedures, onboarding materials, and best practices.
Lead cross-functional initiatives that improve sales productivity, customer experience, and operational efficiency.
Present business insights and recommendations to executive leadership using data-driven analysis.