The Sales Operations Manager works in close collaboration with the VPs of Business Development and drives various operating mechanisms and processes to maximize sales performance. As such, he/she will: Lead the annual sales target-setting process working closely with the finance, operations, and sales leadership team. He/she will determine how much new sales will be needed to support the revenue growth expected over the next 3-5 years and how the target should be allocated across technologies and sales territories. Act as the CRM system (Salesforce.com) expert for a business unit or specific sales technology team providing key reporting, training, problem-solving, and data validation/review. Perform territory analytics using external market data and internal data to maximize coverage, win rate, and overall sales efficiencies. In addition, he/she will make recommendations on adjustments needed such as sales force size and deployment. Support the revenue budget-setting process with the Corporate and Site finance teams by calculating the revenue burn rates to ensure forecasted wins will convert to revenue within the budget timeframe. Organize and drive monthly sales funnel reviews with the business development teams and sites. Utilize Catalent’s standard sales process methodology to ensure consistency and rigor in managing sales opportunities. Assist the business unit leadership team in the annual Strategic Planning processes, providing necessary analytics on sales, customer growth, market trends. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level