Sales Operations Coordinator
About The Position
A day in the life of a Sales Operations Coordinator is all about ensuring the smooth and timely execution of the sales and closing process. You will assist the Sales Operations Manager in meeting closing and sales goals for the division, handling everything from managing contracts to maintaining all closing data in HB1. Coordinating and communicating orientation and closing dates with homebuyers, construction teams, lenders, and closing companies is a key part of your role. You will also support the Neighborhood Coordinator team and resolve any settlement issues, striving for a 95% customer satisfaction rate. Additionally, you will prepare and review closing packages, manage administrative tasks, and ensure the accuracy of marketing signage and listings. With 100% of your work based in the office, you will be the backbone of the division’s sales operations, contributing to the overall success of the team while upholding Stanley Martin’s mission, vision, and values.
Requirements
- Detail-oriented
- Highly organized
- Eager to learn
- Positive, customer-focused attitude
- Ability to build strong internal and external relationships
- Excited to collaborate in a team environment
- Exudes active listening, confidence, and respect when communicating with others
Nice To Haves
- A college degree
Responsibilities
- Assist the Sales Operations Manager in meeting closing and sales goals for the division.
- Manage contracts.
- Maintain all closing data in HB1.
- Coordinate and communicate orientation and closing dates with homebuyers, construction teams, lenders, and closing companies.
- Support the Neighborhood Coordinator team.
- Resolve any settlement issues, striving for a 95% customer satisfaction rate.
- Prepare and review closing packages.
- Manage administrative tasks.
- Ensure the accuracy of marketing signage and listings.
Benefits
- Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed
- Employer-paid Short Term and Long Term disability, basic life and AD&D insurance
- Employee-paid life, Legal Resources, and Aflac supplemental options
- 401(K) with up to $5K employer match
- Health Savings Account (HSA)
- 3 weeks of paid parental leave
- Flexible Spending Account (FSA) for dependent care
- 12 weeks of paid maternity leave through our Short-Term Disability Plan
- Wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
- Tuition and certification reimbursement
- 15 days of vacation (increases with tenure)
- 6 days of paid sick leave
- No-cost coverage for identity theft or travel mishaps
- Discounts on buying a Stanley Martin home
- Discounts with partners in mortgage and title services
- Cell phone service discounts through Verizon
- Advanced pay option through Dayforce Wallet
- Giving Back Program for local charities (up to $250 match, 8 hours leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
