Sales Operations Coordinator

MJH Life Sciences•Cranbury, NJ

6d•Hybrid

About The Position

MJH Life Sciences is seeking a Sales Operations Coordinator to ensure the efficiency of sales teams and the accuracy of systems. This role involves maintaining CRM platforms, tracking pipeline and campaign metrics, supporting conference and event coordination, and collaborating with marketing to create sales enablement materials. The ideal candidate will be organized, proactive, and adept at using AI to minimize manual tasks, accelerate insight generation, and allow the sales team to focus on relationship building and closing deals.

Requirements

1 to 3 years of sales operations, administrative support, or related experience.
Demonstrated ability to keep complex processes running smoothly under pressure.
An AI-native mindset: actively use tools such as ChatGPT, Claude, or AI-powered CRM and productivity platforms to draft communications, summarize reports, automate data entry, and surface insights.
Familiarity with Salesforce CRM and SharePoint; experience maintaining accurate records and pulling reports in a sales environment preferred.
Highly organized and detail-oriented; ability to manage multiple deadlines simultaneously.
Confident communicator who works effectively across sales, marketing, creative, and event teams.
Customer-focused with a collaborative approach and the ability to switch gears quickly to meet changing priorities.
Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
Candidates should be prepared to discuss how they are currently using AI to support sales operations or administrative work, including specific tools, applications to CRM management, reporting, communications drafting, meeting summarization, examples of reducing manual work or improving speed/accuracy, and how AI keeps sales teams informed and focused on selling.

Nice To Haves

Experience in healthcare, life sciences, or media industries a plus.
Bachelor's degree preferred.
Bonus: examples of AI-assisted workflows or automations built to improve sales team efficiency, data quality, or reporting turnaround.

Responsibilities

Maintain and update Salesforce and SharePoint in real time, including client data input, record management, and pulling detailed pipeline and performance reports.
Use AI tools to draft sales communications, summarize meeting notes and reports, build data-driven scoreboard updates, and automate repetitive CRM tasks.
Compile weekly sales call reports, business scoreboards, pipeline summaries, and monthly campaign metrics.
Provide backup support to sales team members when they are in the field or at conferences.
Coordinate conference logistics including badges, exhibitor booths, and hotel arrangements.
Attend internal sales meetings, capture notes, and follow up on key action items.
Partner with marketing and creative teams to develop sales collateral including sell sheets, program overviews, and supporting materials.
Track and coordinate ad materials for monthly ad close meetings.
Handle White Glove customer service emails and calls with professionalism, responsiveness, and attention to detail.
Coordinate and send publications to editorial contributors and advertisers as requested.
Provide light maintenance of assigned franchise sections in the content library, keeping materials current and accessible.