Operations & Sales Coordinator

Mr. Handyman of Olathe, Gardner • Olathe, KS

10d • Onsite

About The Position

Mr. Handyman is looking for an Operations & Sales Coordinator to become a key member of their team. This position plays a vital role in delivering an outstanding customer experience while helping drive company growth and profitability. The role involves working closely with customers, service professionals, and the leadership team to ensure smooth operations and convert opportunities into sales. This is an in-office position located in Olathe, KS.

Requirements

• Enjoys talking with people and providing exceptional customer service.
• Is confident asking for the sale and following up with customers.
• Is highly organized and can manage multiple priorities.
• Thinks proactively and solves problems independently.
• Is comfortable using computers, scheduling software, and Microsoft Office.
• Communicates professionally in person, on the phone, and in writing.
• Takes ownership of results rather than simply completing tasks.
• Works well as part of a team while remaining self-motivated.
• Has a positive attitude and enjoys a fast-paced environment.

Nice To Haves

• Sales or inside sales experience
• Customer service experience
• Office administration experience
• Dispatching or scheduling experience
• Home services, construction, remodeling, or property maintenance experience (preferred but not required)
• Experience with CRM or scheduling software

Responsibilities

• Answer incoming customer calls and respond to online inquiries.
• Build customer relationships and schedule appointments.
• Prepare estimates and help customers move forward with recommended work.
• Follow up on unsold estimates and outstanding leads.
• Keep technicians' schedules full and productive.
• Coordinate daily schedules and adjust routes as needed.
• Ensure customers receive exceptional communication throughout their projects.
• Request and collect 5-star customer reviews.
• Assist with marketing initiatives and social media content.
• Maintain an organized, professional office and storage area.
• Occasionally assist in the field with light lifting, deliveries, or other support when needed.
• Work with leadership to meet monthly sales and performance goals.

Benefits

• Competitive hourly pay - $20/hour plus bonus opportunity
• Most successful team members earn up to $24/hour with bonuses.
• Paid vacation and holidays
• Positive, team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed