Sales Operations Coordinator
About The Position
Baldwin Hardware is seeking a Sales Operations Coordinator to support the expanded Sales Operations team, specifically for the Luxury business. This role requires a primary focus on analytical and data-driven reporting using Power BI and Excel to drive support and expansion. The responsibilities include creating customer and product segment-based reporting and analysis, supporting collaborative needs across departments, standardizing financial reporting, maintaining agency processes, and supporting the standardized display system and forecasting process. This is a remote role with potential for occasional travel.
Requirements
- Education and/or professional experience with Power BI and similar analytical tools
- 1 – 2 years direct experience in sales or marketing
- A background including data mining and/or data management
- Business acumen and basic finance skills
- Strong computer skills in MS Word, Excel, and PowerPoint
- Strong leadership skills, including emotional intelligence and professional maturity
- Excellent communication and interpersonal skills and the ability to interact effectively with people at all levels of the organization
Nice To Haves
- Secondary education in Business or related field preferred
Responsibilities
- Commission processing both SACM & POS for agencies
- POS detail by Vendor & Agency (TND, Ferguson, etc.)
- Display ROI report
- Sales segment report for monthly Sales Review
- Support Sales Analyst in regular maintenance and management of customer and team database
- Participate in regular display project review process and support movement through process
- Monitor automated price scraping reports and MAP email inquiries to identify and contact violators
- Support the communication of violation process, violation letters and do not sell notices
- Work with sales team to identify issues and bridge communication gaps to eCommerce customers
- Liaison to third party eCommerce firm to support marketplace disruption and communication
- Support Sales Analyst in programs like PPP contracts, Forte programming and co-op reimbursement
- Assist in annual update and communication of agency contracts
- Baldwin lead for all maintenance and account updates needed
- Work with SFDC program and IT for updates and fixes as needed
- Coordinates all FG and employee purchase orders with Customer Service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
