Sales & Operations Coordinator

OxyGo•Cleveland, OH
•Onsite

About The Position

We are looking for an organized, detail-oriented Sales & Operations Coordinator to support our growing Industrial Division. This is a varied, hands-on role that works closely with our sales team, customers, suppliers, and internal departments. The position combines sales support, product and ERP coordination, purchasing and sourcing, and trade show and marketing support. It is a great opportunity for someone who enjoys solving problems, staying organized, and taking on increasing responsibility as they grow with the company.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and communication skills.
  • Basic proficiency with Microsoft Office 365, particularly Excel.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to learn new computer systems and software.
  • Ability to travel domestically a few times per year for trade shows or industry events.
  • Successful clearance of pre-employment background and drug screen required.
  • For employment, all persons hired must provide valid proof of identity and eligibility to legally work in the United States.

Nice To Haves

  • Associate's or Bachelor's degree.
  • Experience in sales support, purchasing, customer service, or administrative support.
  • Experience with an ERP system such as NetSuite or others.
  • Experience in manufacturing, industrial distribution, or B2B sales.
  • Experience working with spreadsheets, databases, product information, or pricing data.

Responsibilities

  • Prepare customer quotes and assist with customer requests by phone and email.
  • Support sales representatives with customer needs and follow-up.
  • Research products, pricing, availability, specifications, and lead times.
  • Maintain customer and sales information and generate sales reports.
  • Help keep the sales team organized and focused on business development.
  • Create and maintain part numbers and product information in NetSuite.
  • Maintain accurate product descriptions, pricing, specifications, and related data.
  • Enter purchase orders and other information into NetSuite.
  • Maintain spreadsheets and product databases and support new product setup.
  • Request pricing, availability, and lead-time information from suppliers.
  • Source products and components based on customer and sales requirements.
  • Communicate with vendors regarding pricing, availability, orders, and product information.
  • Research alternative products and suppliers when needed.
  • Assist with purchase orders and order tracking.
  • Help coordinate trade shows and industry events with event preparation, logistics, samples, and promotional materials.
  • Support product sheets, presentations, brochures, website content, and other marketing initiatives.
  • Assist with new product launches and other projects.
  • Work with different areas of the company to keep information and requests moving efficiently.
  • Assist with special projects and process improvement initiatives.
  • Assume further growth responsibilities as you learn the business and product lines.

Benefits

  • Medical, Dental, Vision Insurance
  • PTO & Paid Holidays
  • Life insurance
  • LTD insurance
  • 401k with company match
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