Sales & Operations Coordinator

Voodoo Doughnut, LLC • Portland, OR

1d • Onsite

About The Position

Voodoo Doughnut is looking for a high-energy, highly organized Sales & Operations Coordinator to jump in and help power the next phase of growth for our business. This is a temporary 3-month role based onsite at our Portland headquarters, ideal for someone who loves people, operations, customer experience, and keeping the wheels turning behind the scenes. This role was created with one big goal: Free up store teams, improve efficiency, and capture untapped revenue opportunities. In other words — you’ll be the glue that connects sales, operations, events, and customer support into one seamless experience.

Requirements

• Friendly, personable, and confident communicating with customers and teams
• Exceptionally organized with strong follow-through
• Comfortable juggling multiple priorities at once
• A proactive problem-solver who likes making systems better
• Tech-comfortable and quick to learn platforms and processes
• Strong product knowledge or the ability to learn quickly

Nice To Haves

• Experience in operations, hospitality, catering, retail, or sales support
• Familiarity with Toast, catering platforms, or event coordination
• A customer-first mindset and a “jump in wherever needed” attitude

Responsibilities

• Own the end-to-end coordination of our mobile/event operations, including scheduling and logistics, COI and compliance coordination, payment processing, event execution support, and partnering with field teams to keep event days running smoothly.
• Become the go-to support hub for custom orders, internet sales, EzCater orders, and Toast troubleshooting and order entry support. You’ll help maintain brand consistency, reduce operational errors, and support stores with fast, accurate guidance.
• Serve as a primary point of contact for customers through hotline and digital channels, helping create a premium customer experience while turning inquiries into opportunities.
• Apply sound judgment to implement immediate solutions aligned with Voodoo Doughnut’s hospitality standards.
• Research, document, and resolve guest cases from multiple channels including web, phone, social, online review sites, email, etc.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed