Operations & Sales Coordinator

Kommissary•New York, NY

1d•Hybrid

About The Position

Kommissary is a social enterprise focused on delivering high-quality meals to New Yorkers. As a minority-owned business, they value diversity, equity, and inclusion. They are seeking a highly organized and solutions-oriented Operations & Sales Coordinator to manage client-facing service, sales, logistics coordination, and process improvement. This role involves working in fast-paced environments, taking ownership, and contributing to system building. The position supports schools and institutions with food and supply distribution, requiring close coordination with customers, internal teams, and logistics. The role is ideal for someone who enjoys variety, attention to detail, and wants to help build smarter, more efficient systems in a rapidly scaling business. This role requires working in fulfillment centers located in LIC, NY and Bronx, NY.

Requirements

A strong sense of ownership and pride in seeing things through.
Attention to detail, especially when it comes to products, deadlines, and customer requests.
A self-starter with a bias for action — you don’t wait to be told what to do.
Excellent communication skills — clear, respectful, and proactive.
Proficiency in Google Sheets or Microsoft Excel (filters, formulas, pivots — or eagerness to learn fast).
Proficiency in CRM management.
Ability to work under pressure, adapt quickly, and thrive in an environment where things change daily.
A team player who genuinely wants to help build better systems and take the company to the next level.
Bachelor’s Degree in related field required.

Nice To Haves

2-4 years experience with ecommerce operations, logistics, sales, or order fulfillment is a big plus.

Responsibilities

Serve as the primary contact for customers, responding to requests about delivery schedules, missing items, special orders, and more — always with professionalism and follow-through.
Make sales calls when needed.
Coordinate closely with clients and internal teams to ensure timely and accurate fulfillment.
Work directly with the warehouse and logistics team to manage daily routing, prioritize orders, and maintain operational flow.
Monitor inventory levels, expiration dates, and product accuracy.
Help identify bottlenecks and contribute ideas to improve processes — especially those related to e-commerce order flow, system automation, and client-facing operations.
Use tools like Google Sheets and Excel to manage data, track tasks, and build simple tools and trackers when needed.
Maintain a sense of urgency and speed when handling time-sensitive issues, and see tasks through to completion — no loose ends.
Be a communication bridge across departments — from fulfillment and warehouse to sales and finance.
Jump in where needed — we’re growing, and your flexibility and initiative are invaluable.