Sales & Operations Assistant

ACT Lighting Inc•Leominster, MA

2d•$22 - $25•Onsite

About The Position

This position is responsible for assisting with the day-to-day administrative, operational and quality assurance requirements related to operations of the wire facility. This person will ensure smooth day-to-day operations for office administration, customer service, billing & invoicing, as well as quality control.

Requirements

Minimum 2-3 years knowledge and experience in administrative and quality control requirements; previous wire & cable industry a plus.
Strong technical proficiency, with previous industry knowledge to manage workflows efficiently.
Ability to communicate clearly, both verbally and written.
Ability to problem solve and adapt to change quickly, identifying issues and discrepancies and implementing solutions.
Ability to build relationships with customers and colleagues in an effective and professional manner.
Strong knowledge of auditing techniques, compliance standards and process improvement.
Strong organizational skills
Proficiency in ERP and Microsoft Office.
Minimum 2-3 years of administrative experience.

Nice To Haves

previous wire & cable industry a plus

Responsibilities

Acknowledges and processes purchase orders from customers by verifying due dates, confirming shipment destinations and methods.
Enters purchase orders in a timely manner into AX system entry to develop sales orders.
Partners with production leadership to process paperwork for staff members.
Follows-up with customer inquiries regarding production and shipping dates.
Prepares shipment paperwork, such as packing lists, barcoding, and pro-forma invoices, entering quantities against the pick slips for packing slip generation.
Understands each customer’s shipment requirements, adjusting as needed.
Partners with Materials Supervisor to ensure staffing scans in production each shift.
Creates production packages for Materials Supervisor to add to Microsoft AX.
Partners with Engineer for updates on QC manuals and utilizing digital storage for documents.
Understands shop paperwork, modifying as needed under the direction of the Engineer.
Prepares freight request templates and emails for distribution to required parties.
Follows-up with customers on shipping information, including bills of lading, etc.
Utilizes ERP system to confirm available material for billing, invoicing properly by adjusting sales order entries and issuing credits if required.
Partners with Engineering regarding quality and requirements needed by customers.