Sales & Operations Advisor

DriveTime • Tallahassee, FL

1d

About The Position

The Sales and Operations Advisor delivers effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. The Advisor helps each customer either complete a purchase or understand the next steps. They also support dealership operations by completing required tasks, maintaining compliance, and helping prepare the dealership to deliver a consistent, high-quality customer experience.

This is a multi-phase, learn-and-earn role (Levels 0–4). As certification is achieved, the Advisor assumes increasing responsibility for sales, operations, inventory management, and dealership leadership. The position may also serve as a training partner for new Sales and Operations Advisors, supporting onboarding and skill development.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 3 years of related work experience.
• At least 3 years of experience in sales and retail operations, with demonstrated success driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree preferred.

Responsibilities

• Build strong partnerships with customers interested in purchasing a vehicle and guide them through DriveTime’s Nurture and Sales processes.
• Manage the full sales cycle by making sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational tasks, including opening and closing the store, cash handling, sales and nurture activities, inventory management, audits, and administrative work such as documentation and title and registration tasks.
• Maintain expert knowledge of dealership inventory, the website, OET experience, financing options, and related sales processes, including trades, upgrades, and post-sale activities.
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and effective team environment.
• Deliver a tailored customer experience in the dealership and introduce customers to the DriveTime family of companies.
• Support onboarding and skill development as a training partner for new Sales and Operations Advisors.
• Execute company directives, initiatives, and expectations; seek feedback and participate in training and development.
• Progress through the Levels 0–4 learn-and-earn role, taking on increasing responsibility as certification is achieved.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and promotion opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums for participation.
• Competitive pay.
• Consistent work schedule; stores are closed on Sundays.
• Monthly bonus share and sales contests.
• Training and development, including certification opportunities and manager training programs.
• Paid time off for full-time roles, including wellness days, holidays, and personal time.
• Vacation time for part-time employees, accrued based on hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED