Sales & Operations Advisor in Training

DriveTime•Salt Lake City, UT

About The Position

DriveTime Family of Brands is hiring a Sales & Operations Advisor in Training to support customers and dealership operations. The role helps customers through the purchasing process by explaining vehicle features, pricing, financing basics, and dealership services, while also assisting with leads, appointments, test drives, and follow-up. The advisor supports paperwork processing, inventory presentation, showroom organization, and day-to-day needs across departments. The role includes cross-training in dealership functions and a multi-phase learning certification, with increasing responsibility for sales and operations. Pay is $25.00 per hour.

Requirements

  • High school diploma or GED required, or equivalent experience.
  • At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
  • 1–3 years of related work experience.
  • Ability to progress through a multi-phase Level 1 and 2 learning certification, assuming increasing responsibility for sales and operations.
  • Positive attitude and willingness to learn and grow.
  • Valid driver’s license and acceptable driving record for the previous 3 years.
  • Must be at least 18 years of age.
  • Ability to pass a drug test and background check.

Nice To Haves

  • Associate or bachelor’s degree.

Responsibilities

  • Greet customers in a friendly, professional manner and create a positive dealership experience.
  • Assist Sales & Operations Advisors during the purchasing process, including presenting vehicle features, pricing, financing basics, and dealership services.
  • Follow up with internet leads, phone inquiries, and showroom guests.
  • Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
  • Support the sales team with test drives, vehicle presentations, and customer follow-up.
  • Assist with processing down payments, title documents, trade information, and loan paperwork.
  • Support daily dealership operations across departments as needed.
  • Maintain vehicle inventory presentation and showroom organization.
  • Help maintain operational flow, organization, and accountability throughout the dealership.
  • Use internal technical systems to support dealership operations and the customer journey.
  • Work with sales and management teams to support dealership goals.
  • Cross-train in multiple dealership functions and adapt to changing priorities and business needs.
  • Contribute to a positive, energetic, team-oriented workplace.

Benefits

  • Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
  • 401(k).
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • Professional growth opportunities and manager training programs.
  • Tuition reimbursement.
  • Wellness program with self-guided coaching and journeys, cash incentives, and medical premium discounts.
  • Competitive pay.
  • Monthly bonus share and sales contests.
  • Paid time off for full-time roles, including wellness days and holidays.
  • Consistent work schedule; dealerships are closed on Sundays.
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