Operations In-Training

1-800-GOT-JUNK?•Prairieville, LA

1d•$22 - $24

About The Position

The Customer Experience Leader (Operations In-Training) role is designed to train the successful candidate across operational functions and fast-track their development from Customer Experience Leader into Operations. The role involves overseeing daily logistics, route planning, and scheduling to support excellent service delivery, as well as managing drivers and crew members. The position combines customer service, sales, team leadership, truck operations, junk removal, and operational performance management. Work is based in Prairieville, Louisiana, and is full-time.

Requirements

At least 1 year of experience in logistics, KPIs, sales, dispatch, fleet, and/or management.
At least 21 years of age and a valid driver's license, required for insurance purposes.
Strong leadership and team-building skills.
Ability to work in a fast-paced environment, manage multiple priorities, and work in trucks as needed.
Ability to repeatedly lift at least 75 pounds.
Proficiency in Microsoft Office and operational software.
Strong customer service experience.

Nice To Haves

Experience in delivery, warehouse, retail, hospitality, sales, customer service, or general labor.

Responsibilities

Provide customers with positive, outstanding service.
Lead, train, and motivate drivers and crew members at client sites to ensure efficient and safe truck operations.
Drive and load trucks safely.
Perform heavy and light lifting to remove junk from residential and commercial locations.
Manage daily operations and monitor and improve operational performance and customer satisfaction metrics.
Collaborate with marketing on local outreach and customer acquisition.
Participate in daily recorded role-play scenarios for ongoing training, skill development, and performance improvement.
Oversee logistics, route planning, and scheduling as part of operations training.