Operations Manager In Training

Dental Care Alliance•Miami, FL

About The Position

Dental Care Alliance is seeking an Operations Manager In Training for an office in the South Florida area. The role assists the clinical team in providing high-quality patient care and satisfaction in a team-based environment. The manager oversees daily dental practice operations, employee and patient relations, and operational efficiency. Responsibilities also include managing office financial performance and supporting business growth through sales, marketing, and promotional initiatives. The role leads office personnel, streamlines workflows, and oversees administrative functions such as financial reporting, payroll, and banking.

Requirements

Experience working in a dental or medical office is required.
Experience in insurance processes and billing is required.
Strong organizational and leadership skills, with the ability to work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite and practice management software.
Strong attention to detail and ability to maintain compliance and confidentiality when handling patient records and office operations.

Responsibilities

Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
Manage scheduling, staffing, and front-office operations to optimize productivity and patient experience.
Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
Maintain office inventory by overseeing supplies, equipment, and facility cleanliness.
Lead hiring, training, and staff development.
Address patient and employee concerns professionally to foster a positive workplace culture.
Oversee administrative functions, including financial reporting, payroll, and banking.
Support business growth through sales, marketing, and promotional initiatives.