Operations Manager In Training

Dental Care Alliance•Miami, FL

About The Position

Dental Care Alliance is seeking an Operations Manager in Training for an office in the South Florida area. The role supports the clinical team in providing a high level of patient care and satisfaction in a team-based environment. The manager oversees daily practice operations, employee and patient relations, and operational efficiency. Responsibilities include managing office profit and loss, scheduling, staff productivity, collections, receivables, expenses, and business-growth initiatives such as sales, marketing, and promotions. The position also leads office personnel and oversees administrative functions including financial reporting, payroll, and banking.

Requirements

Experience working in a dental or medical office is required.
Experience with insurance processes and billing is required.
Strong organizational and leadership skills, with the ability to work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite and practice management software.
Strong attention to detail and ability to maintain compliance and confidentiality when handling patient records and office operations.

Responsibilities

Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
Manage scheduling, staffing, and front-office operations to optimize productivity and patient experience.
Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
Maintain office inventory by overseeing supplies, equipment, and facility cleanliness.
Lead hiring, training, and staff development, and address patient and employee concerns professionally.
Support business growth through sales, marketing, and promotional initiatives.
Oversee administrative functions such as financial reporting, payroll, and banking.