Sales & Operations Advisor in Training
About The Position
DriveTime Family of Brands is hiring a Sales & Operations Advisor in Training to support customers and dealership operations. The role helps create a positive dealership experience by assisting customers through the purchasing process, nurturing prospective customers, supporting sales activities, and completing related paperwork. The advisor also helps maintain inventory presentation and showroom organization, supports daily operations across departments, and uses internal technical systems to help ensure a seamless customer journey. The position works closely with sales and management teams, contributes to dealership goals and a positive team culture, and adapts to changing priorities. The employee will be cross-trained across dealership functions and can progress through Level 1 and Level 2 learning certifications, assuming increasing responsibility for sales and operations. Pay is $25.00 per hour.
Requirements
- High school diploma or GED required, or equivalent experience.
- At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
- 1–3 years of related work experience.
- Ability to progress through Level 1 and Level 2 learning certifications, taking on increasing sales and operations responsibilities.
- Positive attitude and willingness to learn and grow.
- Valid driver’s license and acceptable driving record for the previous 3 years.
- Must be at least 18 years old.
- Ability to pass a drug test and background check.
Nice To Haves
- Associate degree or bachelor’s degree.
- Related experience beyond the stated minimum.
Responsibilities
- Greet customers professionally and create a positive dealership experience.
- Assist Sales & Operations Advisors during purchases by presenting vehicle features, pricing, financing basics, and dealership services.
- Follow up with internet leads, phone inquiries, and showroom guests.
- Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
- Support test drives, vehicle presentations, and customer follow-up activities.
- Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
- Support daily dealership operations across departments as needed.
- Maintain vehicle inventory presentation and showroom organization.
- Help maintain operational flow, organization, and accountability throughout the dealership.
- Use internal technical systems to support dealership operations and the customer journey.
- Work with sales and management teams to support dealership goals.
- Cross-train in multiple dealership functions and complete assigned tasks.
- Contribute to a positive, energetic, team-oriented workplace and adapt to changing priorities.
Benefits
- Medical, dental, and vision insurance, with the company covering a sizable amount of premiums.
- 401(k).
- Company-paid life insurance.
- Short- and long-term disability coverage.
- Professional growth and promotion opportunities.
- Tuition reimbursement.
- Wellness program with self-guided coaching and journeys, cash incentives, and medical premium discounts.
- Monthly bonus share and sales contests.
- Training and development, including certification opportunities and manager training programs.
- Paid time off for full-time roles, including wellness days, holidays, and personal time.
- Work schedule that is closed on Sundays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
