Sales & Operations Advisor In Training

DriveTime • Dayton, OH

2d

About The Position

DriveTime Family of Brands is hiring a Sales & Operations Advisor In Training to support the customer experience and day-to-day operations at a dealership. The role assists customers throughout the purchasing process, supports sales activities and customer follow-up, and helps process purchase-related paperwork. It also contributes to inventory presentation, showroom organization, and operational flow.

The advisor works closely with sales and management teams, learns multiple dealership functions, and adapts to changing priorities. The position includes a multi-phase learning certification, with increasing responsibility for sales and operations as the employee progresses.

Requirements

• High school diploma or GED required, or equivalent experience.
• At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• 1–3 years of related work experience.
• Ability to progress through Level 1 and Level 2 phases of a learning certification, assuming increasing responsibility for sales and operations.
• Positive attitude and willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate degree or bachelor’s degree.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process by presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
• Support test drives, vehicle presentations, and customer follow-up activities.
• Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
• Help with daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Cross-train in multiple dealership functions and complete assigned tasks.
• Contribute to a positive, energetic, team-oriented workplace and adapt to changing priorities.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and advancement opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
• Competitive pay.
• Consistent work schedule; dealerships are closed on Sundays.
• Monthly bonus share and sales contests.
• Training and development, including certification opportunities and manager training programs.
• Paid time off for full-time roles, including wellness days, holidays, and personal time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED