Administrator- Sales & Operations

Painters Supply & Equipment Co•Taylor, MI

8h•Onsite

About The Position

As the Sales and Operations Administrator, you will be the first point of contact at the receptionist desk, welcoming visitors, clients, and employees. This role requires excellent communication and organization skills, multitasking abilities, and a friendly, approachable demeanor. You will play a key role in providing administrative support to ensure the smooth day to day operations of the Sales and Operations team, with a strong focus on delivering prompt and efficient customer responses. To succeed in this role, you must possess exceptional organizational and communication skills, the ability to manage multiple priorities and deadlines, and a customer focused, proactive attitude. The position involves overseeing a variety of sales and office administration functions and requires the flexibility to adapt to shifting customer priorities. Strong administrative, clerical, record keeping, and computer skills are essential, as well as the ability to handle and protect sensitive company information. Key responsibilities include assisting the Sales team with administrative tasks and customer support, as well as collaborating regularly with Senior Management, Regional Managers, Sales Team Members, Store Managers, external vendors, and office administrative tasks to contribute to the overall success of the business.

Requirements

Strong written and verbal communication skills are essential. You’ll need to interact with clients, visitors, and staff professionally and clearly.
Ability to multitask, prioritize tasks, and keep the office running smoothly, managing appointments, schedules, and office supplies.
Providing excellent service to visitors, clients, and callers, with a friendly and professional demeanor. Approachable and positive communicator who supports a respectful, low distraction workplace culture
Familiarity with office software such as Microsoft Office Suite (Word, Excel, Outlook), and office equipment (multi-line phone systems, fax machines, printers, etc.).
Learn and apply the use of the company's Comcept system
Ability to manage time effectively, handling multiple tasks and responsibilities efficiently.
Ability to handle various situations or issues that arise with professionalism and good judgment.
Ensuring that all information is accurate and tasks are completed without error.
Since receptionists are often the first point of contact, it’s important to maintain a professional and approachable appearance.
Ability to handle changing priorities and adapt to new tasks or work environments
Demonstrates initiative by staying productive during downtime and identifying additional tasks as needed
Helps foster a professional and efficient office environment by keeping conversations work-focused

Nice To Haves

Proficiency in Spanish is a valuable asset
Associate degree preferred
Experience in customer service or office administration support is a plus

Responsibilities

Assist with planning and supporting sales events and meetings as needed
Manage and coordinate the Learning Center calendar, attendee lists, and catering requirements
Coordinate donations and promotions
Maintain and file hard copy customer records in an organized and accessible manner
Verify and process software support invoices for accuracy
Process travel and expense reports
Process check requests, warranty credits and salesperson statements
Print and send monthly promotions to field sales and store teams
Manage the company sports ticket program
Providing a warm reception to visitors
Monitoring company emails
Manage office supply inventory and coordinate servicing of office equipment
Assist in coordinating office building maintenance, including HVAC, plumbing, electrical systems, cleaning services, and landscaping
Ensure the lunch room and conference rooms remains clean and well stocked
Design and create store signage and communications for holidays, special events, and other announcements
Oversee the office recycling program
Coordinate UPS and FedEx shipments
Organize monthly birthday celebrations, acknowledgments, and employee events
Supports special projects and other duties as needed
Maintain clear, organized, and detailed records of company vehicle titles
Oversee fleet vehicle registrations, toll passes, and fuel card management
Coordinate proof of insurance for fleet vehicles
Support the fleet management workflow by assisting with ticket processing and tracking through KPA
Monitor tolls and citations