Sales & Operations Administrator

Belmont MetalsNew York, NY
Hybrid

About The Position

Belmont Metals has been serving Non Ferrous markets internationally since 1896 from their current location in Brooklyn, NY. They produce advanced materials with a worldwide reputation for quality, used by customers ranging from Fortune 500 multi-national corporations to boutique jewelry makers and artists. The company emphasizes that everyone on their team is critical in ensuring customer success and has the opportunity to make a real impact. Belmont is a family business that offers competitive salaries, leading benefits, and a genuine interest in the well-being of all employees. The opportunity is for a sharp, eager person who wants to learn, grow, and take real ownership of work that matters. No prior knowledge of their systems (Salesforce and Microsoft Dynamics 365 Business Central) is required as training will be provided. The ideal candidate is organized, dependable, and genuinely curious about how a manufacturing business operates. This role is suitable for someone early in their career who wants to make an immediate impact, get broad exposure across sales, marketing, and operations, and grow with a stable company.

Requirements

  • 1–3 years of experience in an administrative, sales support, marketing, or operations role — any industry considered
  • Strong Microsoft 365 skills: Excel, Outlook, Teams
  • Highly organized and detail-oriented — you don't let things fall through the cracks
  • Clear, professional communicator in writing and on the phone
  • Self-starter who takes initiative and follows through without needing to be reminded
  • Genuine interest in growing within a company and taking on more responsibility over time

Nice To Haves

  • Some exposure to digital marketing, website projects, or content management is a real plus
  • Comfortable learning new software — prior CRM or ERP experience helpful but not required

Responsibilities

  • Serve as the primary internal liaison with our web development agency
  • Drive content gathering — product descriptions, company information, photography coordination, and copy
  • Manage project timelines, open items, and approvals to keep the build on track
  • Learn and maintain the CMS post-launch, handling ongoing updates and content additions
  • Maintain and update Salesforce records — contacts, accounts, activities, and reports
  • Support the owner and three-person sales team with administrative tasks and follow-ups
  • Help prepare sales reports and customer-facing documents as needed
  • Support email marketing campaigns — list management, scheduling, and platform coordination
  • Maintain our e-commerce platform (WooCommerce), including product listings and pricing updates
  • Assist with SEO tasks and digital marketing initiatives as directed
  • Learn and work within Microsoft Dynamics 365 Business Central for order and customer data
  • Periodically review open orders and account status in Business Central to flag past-due accounts to the finance team
  • Coordinate with outside vendors and service providers as directed
  • Help maintain compliance documentation, SharePoint records, and internal trackers
  • Handle a variety of administrative tasks that support ownership and keep daily operations moving
  • Take on new responsibilities as you get up to speed and earn trust

Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match.
  • Hybrid work schedule offering flexibility.
  • Opportunities for professional development and growth within Belmont Metals.
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