Sales & Marketing (Travel Trade) Account Manager

MMGY Global

5d•Hybrid

About The Position

MMGY Global is seeking a motivated, resilient, and team-oriented Travel Trade Account Manager to join its London-based team and work with a portfolio of destination clients. The role involves developing and maintaining relationships with high-profile international destination clients and travel trade partners, while supporting the Account Director with the day-to-day delivery of travel trade activities. The position suits someone who can multitask, deliver presentations, and work at a fast pace, and offers an opportunity to further their career in the travel industry. The Account Manager will deliver travel trade training and account activity, build partner relationships, monitor market intelligence, support product development and familiarisation trips, and manage sales, events, campaigns, budgets, and reporting. Some domestic and international travel and evening events are required.

Requirements

Proven experience in a similar role within the tourism industry, with a minimum of 3–4 years’ experience.
Experience managing multiple projects or clients at one time.
Strong written and communication skills.
A strong network within the UK and Ireland travel trade industry.
Experience managing budgets.
Excellent analytical and problem-solving skills.
Ability to undertake some domestic and international travel and attend evening events.

Nice To Haves

Agency or tourism board experience is preferred.
Experience with North American DMOs is preferred but not essential.
A good understanding of the UK and Irish outbound market is preferred.
Experience hosting events or familiarisation trips is preferred.
Experience in tour operators, airlines, or travel agencies would be useful.

Responsibilities

Develop and maintain excellent relationships with destination clients.
Prepare and deliver travel trade training presentations to travel agents, both virtually and in person.
Build relationships with travel trade partners, including product managers, travel agents, and airlines.
Manage day-to-day account activity and ensure delivery against KPIs.
Monitor market trends and keep abreast of travel trade intelligence.
Work closely with travel trade partners to develop their product offering.
Support the organisation of travel agent familiarisation trips, including itinerary liaison with the client and hosting the group.
Conduct sales calls and training webinars, deliver in-person training, and organise client events.
Negotiate and analyse co-op proposals and manage them through to post-campaign reporting.
Represent destination clients at industry events.
Support the Account Director with day-to-day travel trade activity delivery.