Sales Manager (Full Time)

Carters Inc.•Salinas, CA

8d•$19 - $23

About The Position

As a full-time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for children through size 14. You will foster a welcoming, safe, and inclusive environment for customers and employees, develop product and brand expertise, and support the store team through coaching and feedback. You will also perform Leader on Duty supervisor responsibilities, execute assigned business priorities, and help drive store results and customer loyalty.

Requirements

High school diploma or GED.
Effective and professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Proficiency with computers and technology, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Nice To Haves

Positive, solutions-oriented mindset.
A variety of skills and experiences.

Responsibilities

Become a product and brand expert to help families navigate products from preemie through size 14.
Welcome customers and assist them with product styles, features, and benefits.
Maintain a genuine focus on customers on the sales floor.
Foster a positive, safe, and inclusive environment for employees and customers.
Model service standards and the omnichannel experience while coaching others.
Plan and execute an assigned business focus area with detailed follow-through.
Perform Leader on Duty supervisor responsibilities, drive results, and respond promptly and appropriately to customer concerns.
Use customer feedback to identify opportunities and implement actions to drive results.
Build customer loyalty through company-sponsored programs, including credit.
Provide timely feedback to the store team and raise performance concerns to the Store Manager.
Recognize exceptional performance through positive reinforcement and appreciation.
Support Asset Protection through customer service, safety awareness, and operational controls.