Sales Manager

SCI Shared Resources•Muncie, IN

About The Position

The Sales Manager develops a well-trained sales staff that meets or exceeds sales quotas, increases market share and customer base within established budgetary levels, and maintains high ethical standards and compliance with Company policies and procedures. The role oversees Sales Counselors, supports sales and marketing programs, manages sales-related expenses and operations, and ensures compliance with applicable laws and regulations. The position is based in Muncie, Indiana. Compensation is listed as $60,000–$150,000 earning potential.

Requirements

High school diploma or equivalent.
Three to five years of sales management experience.
Valid state or provincial driver’s license with a good driving record.
Insurance license when required by state or provincial law and prescribed by the applicable state board.
Working knowledge of a Windows-based PC environment and Microsoft Office applications.
Ability to maintain confidentiality.
Ability to work beyond standard business hours when necessary to serve customers.
Ability to set challenging but achievable goals for employees.

Nice To Haves

Bachelor’s degree preferred.
Sales Counselor and sales supervisory experience preferred.
Experience presenting, training, coaching, and motivating salespeople and sales forces is a plus.
Knowledge of Customer Relationship Management systems is a plus.

Responsibilities

Meet and exceed established location sales quotas.
Ensure Sales Counselors use methods set forth in training manuals and follow Company policies and procedures.
Provide initial and ongoing sales instruction so Sales Counselors can meet or exceed customer needs.
Manage and support Sales Counselors as their primary resource for aftercare, prospecting, product knowledge, presentations, closing skills, pricing, terms, paperwork, sales guidelines, compliance, and customer service.
Develop marketing programs suited to the community’s geography, demographics, ethnicity, or religions.
Analyze and monitor competitor pricing.
Plan and participate in community events to develop prospects and increase awareness of the location.
Review all pre-need contracts and at-need cemetery contracts for compliance with HMIS and applicable state/provincial or federal laws.
Approve customer discounts.
Prepare reports demonstrating compliance with financial controls.
Maintain marketing materials, training manuals, sales equipment, and other sales supplies.
Ensure sales programs, incentives, awards, and presentations are budgeted, approved, and consistent with Company policies.
Keep sales rooms and offices clean and orderly to provide a professional atmosphere for Sales Counselors and the public.
Ensure Sales Counselors follow the Code of Conduct and obtain proper licensure.
Ensure sales practices comply with federal, state/provincial, and local regulations.