Sales Manager

A Family of Brands•Seattle (Kent), WA

About The Position

The Sales Manager (SM) supports the General Manager in developing and training sales representatives. This full-time salaried role is responsible for daily training, ride-alongs, role-play, meetings, and sales development. The role is intended to support growth in sales offices where the General Manager is performing at an acceptable level but lacks capacity to facilitate continued office growth. Improvements in office performance are also expected. The Sales Manager may cover for the General Manager when needed and may have the opportunity to pursue future promotion to a General Manager position.

Requirements

  • One year of exceptional sales performance with LeafGuard.
  • Exceptional knowledge of the LeafGuard sales system.
  • Willingness to work with the General Manager to develop a strong sales team.
  • Ability to plan and deliver a productive sales meeting.
  • Organizational skills to manage multiple priorities in addition to personal sales production.
  • Strong interpersonal and leadership skills.

Responsibilities

  • Take ownership of sales activities within the assigned territory.
  • Plan and conduct branch sales meetings and training sessions.
  • Observe new sales representatives and representatives performing below standard during sales appointments; complete assessments, develop improvement plans, and follow up.
  • Take new sales representatives on sales appointments so they can observe.
  • Support new sales representatives during training and their first 30 days through role-play, practice, coaching, and mentoring.
  • Develop new sales representatives to above company standards.
  • Be available to sales teams for questions and advice.
  • Ensure every sales representative has a development plan that is updated monthly and actively pursued; review plans weekly for progress.
  • Take TO calls when available and needed by the General Manager.
  • Assign leads as directed by the General Manager.
  • Build a culture of improvement, ownership, ethics, and excellence through monthly one-to-ones and individual training.
  • Become familiar with the General Manager's role to provide coverage when needed and prepare for possible future promotion.
  • Conduct field rides with new sales representatives as often as necessary and as directed by the General Manager.
  • Observe a new or below-standard sales representative at least four times per week, complete an assessment, develop an improvement plan, and conduct follow-up.
  • Plan and conduct three in-office sales trainings, along with additional branch-level meetings for underperforming representatives.
  • Conduct additional in-office training at least twice per week for two hours, focusing on topics and audiences requiring more attention as identified by reports from the RSM.
  • Support increased retention of new sales representatives performing at company standards.
  • Reduce and manage leakage in accordance with company standards.
  • Reduce job rollovers caused by incomplete or incorrect sales paperwork.
  • Monitor and ensure MPWL is managed daily.
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