Sales Manager

HomeServices of America•Ponte Vedra Beach, FL

About The Position

Manage one or more real estate sales offices and recruit, develop, train, and retain an effective sales associate and office support team to meet profitability and growth objectives. Work with executive sales management and affiliated business partners to carry out sales office programs, policies, and objectives. The role oversees sales office operations and performance, including budgets, revenue, transaction volumes, core service and space utilization, and other operating metrics. It implements affiliate business initiatives, promotes affiliated services, communicates company programs and changes, manages staff, and provides reporting to corporate departments. The Sales Manager develops strategies to recruit and retain independent contractor sales associates, coaches and mentors associates, supports them with transaction and customer issues, leads office sales meetings, promotes participation in education and training, and organizes office and community activities. The role also fosters a positive office environment, resolves conflicts, participates in community and Realtor board activities, maintains knowledge of company policies and real estate regulations, and ensures staff compliance.

Requirements

Bachelor’s degree in a business-related field with advanced professional management training, or equivalent work experience and knowledge.
At least 6 years of real estate experience with a documented history of sales success and strong transactional expertise.
General business experience in sales, management, or administrative management, including budgeting, supervisory experience, and business planning.
Solid knowledge of state and federal real estate regulations.
High level of technical and transactional real estate expertise.
Technology skills, including basic MS Office skills, proficiency in real estate-related internet applications, and experience with communication device technologies.
Excellent oral and written communication skills, including presentation skills.
Excellent interpersonal skills.
Ability to prioritize and handle multiple issues and projects concurrently, with strong organizational skills and attention to quality and detail.
Effective analytical, problem-solving, and decision-making skills.
Action-oriented approach.
Must be a licensed Realtor.

Nice To Haves

Previous real estate sales management experience with successful results in profit management and sales associate recruitment and retention.
Broker’s license; requirements may vary by state or office.

Responsibilities

Manage programs and practices to achieve office operating objectives, including profitability, budget, revenue, transaction volumes, core services utilization, and space utilization.
Carry out affiliate businesses’ goals and initiatives, promote their products and services to sales associates, and maintain partnerships with affiliated services staff.
Communicate and support company programs, initiatives, changes, and information to agents and staff.
Recruit, select, train, develop, evaluate, coach, motivate, schedule, supervise, and administer salary for staff.
Provide timely and accurate reporting and information to corporate departments and for effective management.
Attend company meetings and events.
Develop and execute strategies to recruit and retain new and experienced independent contractor sales associates.
Coach, mentor, and support sales associates through business planning and related activities to improve technical and sales knowledge, performance, and success.
Support agents with real estate transactions and help resolve difficult transaction, customer, and sales issues.
Organize and lead office sales meetings.
Promote sales associate participation and satisfaction in training and education programs.
Implement office activities and community outreach to support morale and community exposure.
Maintain a positive, motivated office environment through communication, relationships, events, and programs; address conflicts and complaints and remain visible and available to agents and staff.
Participate in community activities and local and state boards of Realtors.
Maintain knowledge of company policies, procedures, real estate regulations and guidelines, and industry trends.
Ensure staff compliance with company and regulatory policies and procedures.
Perform other duties as requested or needed to fulfill the job’s purpose.
Meet performance and behavioral expectations, deliver quality work professionally and on time, maintain productive relationships, pursue professional development, and follow company policies and safety practices.