Sales Manager - AutoNation CDJR Carlsbad

AutoNation•Carlsbad, CA

About The Position

The Sales Manager leads the dealership sales team in delivering an exceptional customer experience and achieving targeted vehicle sales and profit goals. The role selects, trains, coaches, develops, and retains Sales Associates; drives team performance and market share; and oversees day-to-day sales operations across showroom, e-commerce, and phone channels. The Sales Manager works with dealership leadership on inventory planning, supports expense management, and analyzes business performance to identify shortfalls and develop improvement plans. Success is measured by achieving targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index goals. Potential career growth opportunities include Used Vehicle Manager and Financial Services Director.

Requirements

  • High school diploma or equivalent.
  • Proven success in automotive retail sales.
  • Proven leadership ability to mentor and train others.
  • Ability to set and achieve targeted goals.
  • Ability to drive an exceptional customer experience.
  • Demonstrated communication and interpersonal skills.
  • Organization and follow-up skills.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

  • Proven leadership experience.
  • Strategic thinking and execution skills.
  • Passion for innovation and people development.

Responsibilities

  • Lead the team in a way that supports AutoNation’s Vision and Mission.
  • Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
  • Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best-practice processes.
  • Drive the business through a high level of involvement in day-to-day operations.
  • Manage the negotiation process with Sales Associates, ensuring customers understand vehicle purchase options and pricing.
  • Appraise vehicles for trade.
  • Manage showroom, e-commerce, and phone customer traffic.
  • Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
  • Assist in managing controllable expenses for the New and Used Vehicle Departments.
  • Analyze business performance, identify shortfalls, and develop action plans to improve results.
  • Select, train, coach, develop, and retain Sales Associates.

Benefits

  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide.
  • Opportunity to participate in the DRVPNK mission supporting cancer research and treatment.
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