The Sales Manager leads the dealership sales team in delivering an exceptional customer experience and achieving targeted vehicle sales and profit goals. The role selects, trains, coaches, develops, and retains Sales Associates; drives team performance and market share; and oversees day-to-day sales operations across showroom, e-commerce, and phone channels. The Sales Manager works with dealership leadership on inventory planning, supports expense management, and analyzes business performance to identify shortfalls and develop improvement plans. Success is measured by achieving targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index goals. Potential career growth opportunities include Used Vehicle Manager and Financial Services Director.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED