Sales Manager

Service Corporation International•Corpus Christi, TX

24d•$90,200 - $130,100

About The Position

The Sales Manager develops and leads a well-trained sales staff to meet or exceed sales quotas, increase market share and customer base within established budget levels, and uphold ethical standards and Company policies. The role oversees Sales Counselors’ training, performance, customer service, sales practices, and compliance. It also supports local marketing, contract and discount review, financial controls, and the maintenance of sales materials and facilities.

Requirements

High school diploma or equivalent.
Three to five years of sales management experience.
Valid state or provincial driver’s license and good driving record.
Insurance license as required by state or provincial law and prescribed by the applicable state board.
Working knowledge of a Windows-based PC environment and Microsoft Office applications.
Ability to maintain confidentiality.
Ability to work beyond standard business hours when necessary to serve customers.
Ability to set challenging but achievable goals for employees.

Nice To Haves

Bachelor’s degree preferred.
Sales Counselor and sales supervisory experience preferred.
Experience presenting, training, coaching, and motivating salespeople or sales forces is a plus.
Knowledge of Customer Relationship Management systems is a plus.

Responsibilities

Meet and exceed established location sales quotas.
Ensure Sales Counselors use methods described in training manuals and follow Company policies and procedures.
Provide initial and ongoing sales instruction so Sales Counselors can meet or exceed customer needs.
Manage Sales Counselors and serve as their primary reference on aftercare, prospecting, product knowledge, presentations, closing, pricing, terms, paperwork, sales guidelines, compliance, and customer service.
Develop marketing programs suited to the community’s geography, demographics, ethnicity, or religions.
Analyze and remain aware of competitor pricing.
Plan and participate in community events to develop prospects and increase awareness of the location.
Review pre-need contracts and at-need cemetery contracts for compliance with HMIS and applicable state, provincial, and federal laws.
Approve discounts offered to customers.
Prepare reports demonstrating compliance with financial controls.
Maintain marketing materials, training manuals, sales equipment, and other sales supplies.
Ensure sales programs, incentives, awards, and presentations are budgeted, approved, and consistent with Company policies.
Keep sales rooms and offices clean and orderly to provide a professional atmosphere for Sales Counselors and the public.
Ensure Sales Counselors follow the Code of Conduct and obtain proper licensure.
Ensure sales practices comply with federal, state, provincial, and local regulations.