Sales Manager

Spot Inc. • Chicago, IL

7d

About The Position

As a Sales Manager at Spot, you are responsible for managing the productivity and development of a team of Account Managers. You support the growth and development of customer accounts through strategic decision-making while upholding Spot’s commitment to service. You provide continual feedback and sales coaching so representatives can perform their work effectively and achieve performance goals, and you model Spot’s core values while ensuring the team does the same.

Spot describes its logistics business as relationship-driven, with 24/7 support and a dedicated team of logistics professionals. The company emphasizes initiative, problem-solving, client relationships, and opportunities to contribute to an industry leader’s success. Spot Freight, Inc. provides equal employment opportunities and reasonable accommodations for individuals with disabilities.

Requirements

• At least 3 years of sales management experience.
• At least 3 years of logistics industry (3PL) experience.
• Experience creating and executing a sales plan.
• Experience using Excel, PowerPoint, CRM, TMS systems, and Power BI.
• Proven individual performance and ability to coach and lead.
• Strong negotiation skills and extensive sales experience.
• Strong organization and planning skills.
• Effective written and verbal communication skills.

Responsibilities

• Mentor and lead a team of inside salespeople, providing industry expertise, guidance, and daily support.
• Deliver proactive, ongoing coaching, monthly one-on-one meetings based on KPI scorecards, and quarterly performance reviews.
• Ensure sales representatives use effective sales techniques to communicate Spot’s value proposition.
• Direct the development of sales pipelines and strategies and manage their execution.
• Assist with submitting timely customer bid packages and RFPs.
• Review customer metrics in real time and work with sales representatives to grow existing relationships and develop account growth strategies.
• Provide continuous feedback and sales coaching, and work with the Training and Development team to maintain and enhance sales training programs.
• Set team direction and manage deliverables for sales performance, pipeline management, and customer service levels, ensuring KPIs and activity metrics are met.
• Keep the team informed about company and industry updates.
• Facilitate cross-departmental communication and collaboration, including collaboration between customer and carrier sales departments.
• Model Spot’s core values and ensure team members do the same.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed