Sales Manager - Fairfield Inn & Suites, Bonita Springs

O'Reilly Hospitality Management LLC • Bonita Springs, FL

6d

About The Position

The Sales Manager at Fairfield Inn & Suites in Bonita Springs, Florida, is responsible for generating contracted hotel revenue from prospects that meet the hotel’s business-plan criteria. The role develops and maintains client relationships, prospects for contract business through a variety of channels, prepares proposals, negotiates contracts, and recommends corporate rates using revenue-management techniques. The Sales Manager also coordinates sales activity with hotel staff, participates in trade shows and sales blitzes, monitors competitors and market trends, and maintains accurate sales and contact records.

The position requires strong sales, communication, analytical, organizational, and presentation abilities, along with the ability to work independently, collaborate with varied teams, meet deadlines, and adapt to change. A bachelor’s or associate degree is preferred, as is hospitality experience. The schedule may vary and include nights, weekends, and holidays. The position involves regional travel and work in a general interior office environment, with significant walking or standing and other physical activities.

Requirements

• Strong leadership, management, organizational, and communication skills.
• Ability to identify and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver measurable results.
• Ability to work effectively with and motivate diverse personality types while maintaining tact and diplomacy.
• Strong multitasking and prioritization skills.
• Experience with a relevant brand-specific property management system (PMS).
• Proficiency with Microsoft Office, including Word and Excel.
• Professional and persuasive presentation skills for individuals and groups.
• Solid product and service knowledge.
• Ability to work independently with confidence, energy, and enthusiasm.
• Strong analytical skills to assess business potential and value to the hotel.
• Ability to interact with customers and hotel management at all levels.
• Ability to develop and maintain a strong hospitality-industry network.
• Ability to promote teamwork and collaboration, adapt to change, work under pressure, and meet deadlines.
• 1–2 years of prior sales experience.
• Valid driver’s license and proof of current vehicle insurance.
• Reliable transportation for regional travel and ability to travel by vehicle or air to locations and conferences.
• Ability to perform light work, exerting up to 40 pounds occasionally and up to 20 pounds frequently; may occasionally be required to lift over 40 pounds.
• Ability to walk or stand to a significant degree and perform activities including stooping, kneeling, crouching, reaching, pushing, pulling, lifting, typing, grasping, talking, hearing, and repetitive motion.

Nice To Haves

• Bachelor’s or associate degree; Hospitality Management is strongly preferred, or equivalent experience.
• Hospitality-industry experience preferred.

Responsibilities

• Solicit, negotiate, and generate contracted revenue from prospects that meet the hotel business-plan criteria.
• Use revenue-management techniques to recommend corporate rate proposals.
• Prepare and present Requests for Proposals that provide value for both clients and the hotel.
• Prospect for new contract business through phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards.
• Enter all outside sales information into SalesPro/Delphi.
• Develop, implement, and regularly update sales action plans.
• Manage and maintain an accurate, current contact management system.
• Negotiate and close contracts aligned with business-plan objectives, including arrival, departure, and volume patterns.
• Attend daily business review meetings and communicate client requirements accurately to hotel staff, with approval from the Director of Sales.
• Coordinate and participate in target-market trade shows and sales blitzes.
• Conduct competitive analysis and maintain competitor files to support market positioning.
• Maintain positive relationships with local civic groups and companies.
• Report to scheduled shifts on time and comply with professional appearance standards and company policies.
• Follow all company policies and procedures related to the position.
• Support OHX Experience, O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
• Perform other related duties as required.
• Build and maintain community sales relationships through civic involvement, such as Chamber of Commerce and CVB activities.
• Stay current on market trends and adjust strategies as needed.
• Promote teamwork, collaboration, and strong relationships with leadership and teams.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed